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About Sapio Sciences
Sapio Sciences is on a mission to accelerate scientific discovery and high-throughput clinical and diagnostic services. We bring together scientists, engineers, and industry specialists to build a unified lab informatics platform that helps organisations move faster, work smarter, and generate deeper insight from their data.
Artificial intelligence is central to how we innovate and operate. Within our platform, AI enhances how laboratories structure, interpret, and act on scientific data. Across our business, we apply AI thoughtfully to improve efficiency, scalability, and decision-making. It is not an add-on or future ambition. It is embedded in how we build, deliver, and continuously improve.
Our platform unifies ELN, LIMS, and scientific data management within a highly configurable environment. Scientists, laboratory professionals, and bioinformaticians rely on Sapio to manage end-to-end laboratory operations, from instrument integration and experiment setup to sample management, data analysis, and reporting. We design solutions that are powerful yet practical, enabling teams to focus on science rather than systems.
Working at Sapio
Our EMBRACE values guide how we work and grow together. We take ownership of our outcomes, collaborate openly across functions and geographies, and remain curious about how science and technology can evolve. We are accountable to each other and to our customers, and we measure our success by the real-world impact our platform enables.
Working at Sapio means being part of a lean, growth-focused team where ownership is expected and progress matters. We value colleagues who are motivated by impact and comfortable operating in an evolving environment.
At Sapio, you will work alongside people who care deeply about advancing drug discovery and improving laboratory operations worldwide. Ideas are encouraged, initiative is recognised, and professional growth is supported. As a scale-up, we move with pace and purpose, balancing innovation with responsibility.
We partner with laboratories around the world, from emerging biotech companies to global pharmaceutical and diagnostics organisations, who trust Sapio to deliver intelligent, science-aware solutions that support discovery, development, and diagnostics.
About the role
This role is responsible for managing the end-to-end Order-to-Cash process, including customer billing, accounts receivable, recurring revenue administration, system reconciliation and revenue reporting.
The role ensures that customer, contract, project, time-recording and billing information is accurate and consistent across the CRM, Time Management System and ERP. This enables timely and accurate invoicing, effective cash collection, appropriate revenue recognition and reliable financial reporting.
Working closely with Sales, Customer Success, Professional Services, Project Management and Finance, the role owns the financial administration of customer contracts from signed order through to invoicing and cash collection. The role will also identify opportunities to improve controls, automate processes and strengthen data quality across the customer lifecycle.
Working location
The work arrangement for this role may be remote, hybrid or office-based. The arrangement will be confirmed in the job offer and may be subject to business requirements. The role requires regular collaboration with colleagues working across different locations, entities and time zones.
