Abitainnovation·4 days ago
4 days ago
Revenue Manager
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What you'll do
- Daily outreach to patients with pending treatment plans (WhatsApp, calls, SMS)
- Track follow-up cadence and conversion to scheduled appointments
- Clarify treatment cost, scope, and clinical rationale
- Explain payment plans, EMI options, insurance coverage
- Document objection type (price, timing, clinical doubt, budget) and resolution
- Send pre-appointment prep (documents needed, time to allocate, what to expect)
- Send post-consultation treatment summary and next steps
- Handle rescheduling friction and no-show prevention
- Log all follow-ups in patient CRM (case status, objection, resolution)
- Weekly report: cases contacted, conversion %, drop-off reasons
- Flag trends (e.g. "payment plans needed," "clinical doubt common") to clinic lead
- Ensure advance collection/booking before scheduled appointments
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Key Responsibilities 1. Case Follow-up • Daily outreach to patients with pending treatment plans (WhatsApp, calls, SMS) • Track follow-up cadence and conversion to scheduled appointments
2. Payment Objection Handling • Clarify treatment cost, scope, and clinical rationale • Explain payment plans, EMI options, insurance coverage • Document objection type (price, timing, clinical doubt, budget) and resolution
3. Patient Communication • Send pre-appointment prep (documents needed, time to allocate, what to expect) • Send post-consultation treatment summary and next steps • Handle rescheduling friction and no-show prevention
4. Data & Reporting • Log all follow-ups in patient CRM (case status, objection, resolution) • Weekly report: cases contacted, conversion %, drop-off reasons • Flag trends (e.g. "payment plans needed," "clinical doubt common") to clinic lead
5. Revenue Realization • Ensure advance collection/booking before scheduled appointments • Reduce case abandonment after consultation • Drive referral follow-up and reminder calls (e.g. post-op, annual checkup)
Company
Abitainnovation
Bengaluru, India
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