Risk Manager I, Linehaul

Risk and Compliance Monitoring team (RCMT) is the centralized, architectural subject matter expert for Amazon Surface Transportation, including ROC, Amazon Transportation Services (ATS), and Amazon Logistics (AMZL).This team leads risk assessments across ST programs and develops tailored risk mitigation initiatives, programs, and audits to meet the needs of our business customers. RCMT is dedicated to preventing bad actors from exploiting Amazon services for illicit purposes and collaborates closely with legal, finance, and HR departments to conduct thorough investigations and take necessary actions against such actors. Our overarching vision is to ensure that bad actors never derive any benefit from Amazon by exploiting our policies. To achieve this, RCMT relies on sound judgment, technical expertise, and a robust risk management framework. We harness advanced technology to enhance our processes and develop projects, programs, and products that optimize Surface Transportation Operations.

*The role operates on a rotational shift model (including nights and rotational weekoffs) to provide round-the-clock risk coverage across time zones.

Key job responsibilities
• Apply risk-management best practices/methodologies to mitigate the risk issues you manage, to improve risk-related processes, and to help resolve blocking problems
• Develop appropriate milestones and launch project schedules to ensure timely and successful delivery of a project and standard work (e.g., audits/reviews, licensing).
• Identifies gaps in controls and processes and Consult legal for guidance on specific use cases or escalations based on manager direction
• Seek guidance to ensure your program stays aligned with the risk strategy, regulations, policies, and team objectives.
• Understand the business needs and/or workflows owned by your team (e.g., financial risk, controls, escalation paths, data sources, metrics, testing mechanisms, key dependencies, any automation/tools, risk-assessment methodologies). This may include understanding internal and external policies and/or contracts used by partner teams.
• Executes against established SOPs and identifies and recommends opportunities for process improvement. Observes and escalates gaps in processes or controls and recommend/draft SOP revisions
• Performs deep dive analysis and drafts COE based on identified deviations and recommends appropriate solutions.
• Owns weekly/monthly metrics and process reviews with internal and external stakeholders
• Maintains subject matter expertise specific to job functions and general industry awareness
• Earns trust of peers by understanding operational processes related to risk management programs and product offerings
• Mentors peers and new hires and may participate in the development and delivery of risk management training
• Provide recommendation to manager improvements to technical risk management solutions to drive program efficiencies

Basic Qualifications

- 2+ years of program or project management experience
- 1+ years of supply chain experience
- 2+ Years experience with project/program management working with cross-functional teams
- 2+ years experience using data and metrics to drive improvements
- Experience in Supply chain Management
- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions

Preferred Qualifications

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Bachelor’s Degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Demonstrated analytical and quantitative skills to use data and metrics to back up assumptions and develop business cases
- Experience building processes, project management, and schedules

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