RN | Triage Call Center | PRN Status

Logan Health is seeking a compassionate, experienced, and highly skilled Registered Nurse (RN) to join our Triage Call Center team in a PRN (as-needed) role. In this position, you will provide professional nursing assessment, triage, patient education, and care coordination by phone, helping support safe, timely, and effective clinical decision-making.

This is a fast-paced, patient-centered opportunity ideal for an RN who is confident working independently, exercises strong clinical judgment, and thrives in a dynamic healthcare environment.

Schedule
Hours of operation: 8:00 AM – 6:30 PM, 7 days per week, 365 days per year

PRN expectations include:

• No set schedule; shifts are assigned based on department needs

• Coverage for vacations, call-offs, and high-volume periods

• Availability equivalent to at least one day per week

• Some weeks may include multiple shifts, while others may have none

• Weekend and holiday availability is required

• Future expansion may include evening shift coverage

Qualifications

Required:

• Current Montana RN license or multi-state compact license with authorization to practice in Montana

• Minimum of two (2) years of RN experience in a medical setting such as a clinic, physician office, or hospital

• Current BLS/CPR certification at the Healthcare Provider level

• Strong knowledge of:

  • Professional nursing theory and clinical practice

  • Medical terminology

  • Infection prevention and control practices

  • OSHA rules and safety standards

  • HIPAA guidelines and patient confidentiality requirements

Preferred:

• BSN degree

• Previous experience in a triage or call center environment

• Experience in assigned specialty area(s)

Skills and Abilities:

• Excellent critical thinking and sound clinical judgment

• Strong organizational skills and attention to detail

• Ability to prioritize and adapt in a fast-paced environment

• Effective verbal communication and interpersonal skills

• Ability to handle sensitive situations with professionalism and discretion

• Proficiency in Microsoft Office and the ability to learn new systems quickly

Key Responsibilities

• Provide telephonic triage, assessment, and clinical guidance using the nursing process

• Develop and implement individualized, goal-directed care plans

• Accurately transcribe and carry out provider orders, both verbal and written

• Document all patient interactions in accordance with organizational standards

• Monitor and report changes in patient condition, both physical and mental

• Educate patients and families regarding health conditions, treatment plans, and follow-up care

• Coordinate patient care and interventions in collaboration with providers

• Maintain strict adherence to infection prevention and workplace safety protocols

• Demonstrate strong prioritization, problem-solving, and decision-making skills

• Maintain reliable attendance and dependability for scheduled shifts

Why Join Logan Health?

• Be part of a collaborative, mission-driven healthcare team

• Enjoy the flexibility of a PRN schedule

• Play a vital role in patient access, support, and care coordination

• Expand your clinical expertise in a dynamic triage environment

If you are an experienced RN who enjoys patient interaction, critical thinking, and making a meaningful impact, we encourage you to apply.