Sales Advisor

Our client is a high-end luxury homeware brand dedicated to offering its own range of premium products for the home. Known for their minimalist arrangements and contemporary design, they provide European design and accessible luxury bathroom products. Each customer enjoys unparalleled service, expert advice, prompt delivery, and exceptional value on a plethora of superior products accessible online from any device. The brand is rapidly expanding within the Luxury Bathrooms and homeware categories, with plans to supply other areas within the home. Job Description: As a Sales Executive, you will play a key role in driving sales and expanding our client’s market presence. You will be responsible for understanding customer needs, providing expert advice, and ensuring an exceptional buying experience that reflects our client’s commitment to luxury and quality. This is an exciting opportunity to be part of a rapidly growing brand and contribute to its success.

Key Responsibilities:

• Customer Engagement: Engage with potential and existing customers to understand their needs and provide personalized recommendations.
• Sales Targets: Achieve and exceed sales targets through proactive customer interactions and follow-ups.
• Product Knowledge: Maintain in-depth knowledge of all products and their unique features, ensuring the ability to provide expert advice.
• Customer Service: Deliver exceptional customer service, ensuring customer satisfaction from initial inquiry through to post-purchase follow-up.
• Market Research: Stay updated with market trends, competitor activities, and customer preferences to identify sales opportunities.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and transactions using CRM software.
• Collaboration: Work closely with the marketing team to coordinate sales campaigns and promotional activities.
• Training: Participate in ongoing training sessions to stay informed about new products and sales techniques.

Qualifications: - Experience: Minimum of 2 years of experience in a sales role, preferably within the luxury homeware or related industry. - Skills: - Excellent communication and interpersonal skills. - Strong negotiation and persuasion abilities. - Ability to understand and articulate product features and benefits. - High level of organizational skills with attention to detail. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team. Personal Attributes: - Customer-Centric: Passionate about providing exceptional service and building lasting customer relationships. - Driven: Results-oriented with a strong drive to meet and exceed sales targets. - Adaptable: Able to thrive in a fast-paced and rapidly changing environment. - Professional: Maintains a high level of professionalism and brand integrity in all interactions. Benefits: - Competitive salary and commission structure with OTE of £40,000 - £45,000. - Opportunity to work with a prestigious brand in the luxury homeware market. - Professional development and training opportunities. - Collaborative and supportive work environment. Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to hr@klatelntsolutionsltd.com.