Sales Manager

Company Description

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We're looking for a dynamic and results-driven Sales Manager to join our team in Gurgaon, India. In this pivotal role, you will drive revenue growth through strategic market analysis, relationship management, and execution of targeted sales initiatives. You will work collaboratively with senior leadership to identify market opportunities, develop effective sales programs, and lead a high-performing sales team to achieve organizational objectives. This position offers an exciting opportunity to make a meaningful impact on our business while fostering a culture of excellence, innovation, and customer-centricity.

**Strategic Sales & Market Development**

• Conduct ongoing market analysis and competitive assessment to identify opportunities and inform sales strategy development for assigned segments
• Develop and implement strategic sales plans in collaboration with senior leadership to drive business growth
• Identify and pursue new business prospects within targeted market segments, preparing and delivering compelling sales presentations
• Establish and nurture relationships with current and prospective customers to support sustainable business expansion
• Maintain awareness of industry trends, market events, and competitive landscape relevant to your sales territory
• Analyze market data and customer insights to customize sales approaches and maximize conversion rates

**Sales Performance & Reporting**

• Develop annual sales goals and working plans, monitoring actual performance against targets and implementing corrective actions as needed
• Submit regular reporting including weekly sales plans, monthly market analysis, and daily activity reports to senior management
• Provide the Director of Sales with progress updates on activities, customer intelligence, forecasts, and actionable feedback
• Contribute to increased business volume and revenue targets through strategic execution and team accountability
• Analyze sales metrics and performance data to identify trends and opportunities for improvement

**Team Leadership & Motivation**

• Develop, mentor, and motivate the sales team, promoting teamwork, collaboration, and smooth departmental functioning
• Establish clear departmental objectives and ensure all personnel are informed of policies, expectations, and safety provisions
• Foster an inclusive and supportive work environment that encourages innovation, resilience, and professional growth
• Respond promptly to team queries and resolve issues in a timely and efficient manner
• Conduct regular training sessions on sales techniques, product knowledge, and operational requirements
• Lead by example, demonstrating the behaviors and work ethic you expect from your team

**Customer Focus & Relationship Management**

• Ensure exceptional customer service delivery and satisfaction through effective coordination with all departments
• Build and maintain strong, transparent relationships with key accounts and stakeholders
• Address customer concerns with empathy and decisiveness, turning challenges into opportunities for loyalty
• Gather and communicate customer feedback to inform product and service improvements

**Financial & Operational Management**

• Identify cost-effective resource utilization and educate the team on optimal practices
• Manage sales budgets and resources efficiently while maintaining quality and performance standards
• Escalate matters affecting organizational interests to management attention promptly and transparently

Qualifications

**Required Qualifications:**

• Minimum of 2-3 years of proven sales experience, preferably in a supervisory or management capacity
• Strong knowledge of the Gurgaon market and local business landscape
• Demonstrated ability to develop and execute sales strategies that drive revenue growth
• Excellent communication and presentation skills with the ability to influence and persuade
• Proficiency in CRM software and sales management tools
• Strong analytical skills with the ability to interpret sales data and market trends
• Proven track record of meeting and exceeding sales targets and performance goals
• Leadership experience with the ability to motivate, develop, and manage sales teams
• Strong negotiation and problem-solving skills
• Ability to work collaboratively across departments and with senior leadership

**Preferred Qualifications:**

• Bachelor's degree in Business, Sales, Marketing, or related field
• Experience in the hospitality, retail, or B2B sales environment
• Certification in sales management or professional selling
• Experience with sales forecasting and pipeline management
• Familiarity with market analysis tools and business intelligence platforms
• Multilingual abilities (Hindi and English proficiency is advantageous)
• Experience in a fast-paced, dynamic organizational environment