Sales Manager, Product- Fraud & Risk
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What you'll do
- Lead, coach, and develop a team of Account Executives responsible for growing Radar adoption and revenue.
- Set clear goals and operating rhythms for the team, including pipeline management, account planning, forecasting, and opportunity reviews.
- Partner with Account Executives on account strategy, executive engagement, business cases, commercial negotiations, and complex deals.
- Build a high-performing team by hiring, onboarding, developing, and retaining strong sales talent.
- Help define the customer segments, use cases, and commercial strategies where Radar can create the most value.
- Work with Product, Engineering, Customer Success, Solutions Architecture, and Professional Services to improve the Radar sales motion and address customer needs.
- Build relationships with senior business, payments, risk, and technical stakeholders at strategic customers.
- Help customers understand the tradeoffs between fraud prevention, payment performance, conversion, and operational complexity.
- Use customer feedback and market insight to inform product priorities, positioning, enablement, and go-to-market plans.
- Maintain a detailed understanding of fraud trends, payments, risk management, and Stripe’s Radar products.
- Contribute to the broader sales organization through talent development, process improvements, and cross-functional leadership.
What they're looking for
- 7+ years of sales experience, including experience selling technical products or platforms to complex organizations.
- 2+ years of people-management experience leading and developing quota-carrying sellers.
- A track record of building and leading high-performing sales teams against ambitious revenue goals.
- Experience managing complex, multi-stakeholder sales cycles, including executive-level relationships and commercial negotiations.
- Experience developing account strategies and sales plans across multiple business units within large or complex organizations.
- Ability to understand technical products, payment flows, fraud-prevention approaches, and customer business requirements, and translate them into clear commercial value.
- Strong coaching, hiring, performance-management, and talent-development skills.
- Strong written and verbal communication skills, including executive presentations.
- Ability to work effectively in an ambiguous, fast-paced environment.
- Strong interest in payments, fraud prevention, risk management, and technology.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in the growth of its Fraud & Risk business, helping users balance strong controls with seamless customer experience. As a Sales Manager of Fraud & Risk Product Sales, you will lead a high-performing team of product sales account executives and be a critical member of the leadership team responsible for growing adoption of Radar, Identity, Managed Risk, Dispute Prevention, and more across the Americas. Few roles offer such a direct opportunity to shape the commercial success of a strategic product area while developing the next generation of product sales leaders.
What you’ll do
- As the Manager, AMER Fraud & Risk Product Sales, you will recruit, develop, and lead a team of product sales executives responsible for delivering ambitious growth goals across our Fraud & Risk suite.
- You will bring strong sales leadership, operating rigor, and a customer-first mindset to a complex and evolving product area. You will help your team navigate consultative, technical, and cross-functional sales cycles, partnering closely with Core Sales, Product, Solutions Architecture, Finance, Marketing, and Sales Development.
- The ideal candidate has demonstrated success managing and developing enterprise sales teams, bringing complex products to market, operating effectively through ambiguity, and building durable sales motions in a high-growth environment.
- Set a clear strategy and operating plan that delivers against pipeline, bookings, attach rate, adoption, and revenue goals.
- Manage day-to-day business operations, including pipeline creation, deal progression, forecasting, performance against targets, and inspection of key sales metrics.
- Partner closely with Core AEs to identify, prioritize, and execute on the highest-potential Fraud & Risk opportunities.
- Engage directly in the largest and most strategic opportunities, building executive relationships, shaping commercial strategy, and helping the team win.
- Develop and refine scalable sales motions for new business, expansion, and strategic account growth across Fraud & Risk.
- Build strong feedback loops with Product, Engineering, and Marketing to surface market needs, unblock critical deals, and improve the end-to-end customer experience.
- Inspire, motivate, and enable individual development, creating clear expectations and meaningful career growth opportunities for direct reports.
- Lead with clarity and context, communicating a compelling plan that is aligned with Stripe’s strategy and the broader Global Fraud & Risk organization.
- Continuously improve sales processes, operating mechanisms, and team effectiveness by sharing best practices and testing new approaches.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of technology sales experience
- 5+ years of people leadership experience
- 3+ years of experience in payments or financial services industry
- Demonstrated success leading enterprise new-business and expansion sales motions
- Experience selling complex, technical, or regulated products through multi-stakeholder buying processes
- Ability to hire, train, and coach a high-performance sales team, and work in a matrixed environment
- Ability to build cross-functional relationships, motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups
- High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
Preferred Qualifications
- 5+ years of experience specifically selling fraud solutions for payments to enterprise customers
Company
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