Sales Support Coordinator
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What you'll do
- Process sales orders and ensure accuracy in order entry.
- Maintain customer records and sales documentation in the CRM system.
- Track contracts, renewals, and pricing updates.
- Serve as a point of contact for customer inquiries.
- Coordinate responses to customer requests and resolve routine issues.
- Communicate order status, delivery schedules, and product information.
- Support on-boarding of new customers.
What they're looking for
- Typically 1 to 3 years of experience in an entry-level sales, administrative support, or customer-facing role
- Hands-on proficiency with Customer Relationship Management software like Salesforce to manage client accounts, input orders, and update customer data
- Capability to manage overlapping administrative tasks simultaneously while meeting strict corporate deadlines
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales Administration
- Process sales orders and ensure accuracy in order entry.
- Maintain customer records and sales documentation in the CRM system.
- Track contracts, renewals, and pricing updates.
Customer Support
- Serve as a point of contact for customer inquiries.
- Coordinate responses to customer requests and resolve routine issues.
- Communicate order status, delivery schedules, and product information.
- Support on-boarding of new customers.
REQUIREMENTS:
Experience: Typically 1 to 3 years of experience in an entry-level sales, administrative support, or customer-facing role
CRM Software: Hands-on proficiency with Customer Relationship Management software like Salesforce to manage client accounts, input orders, and update customer data
Multitasking: Capability to manage overlapping administrative tasks simultaneously while meeting strict corporate deadlines
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.
Company
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