Miele·11 days ago
11 days ago
Salesforce Solution Owner (m/f/d)
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What you'll do
- Set the functional and technical direction for Sales, Service, Field Service, and PreSales across Salesforce and connected enterprise applications
- Turn strategic goals into scalable solution designs and clear platform priorities in close collaboration with Product Owners, business teams, Enterprise Architecture, and IT leadership
- Shape an integrated end-to-end architecture that connects product domains, supports global standards, and remains manageable as the business evolves
- Drive decisions, bring the right people together, and keep roadmaps aligned for complex dependencies across teams and delivery streams
- Reduce unnecessary variation and protect the long-term quality of the platform using clear governance, technical standards, and architectural guardrails
- Identify where standard Salesforce capabilities can simplify processes, improve integration, and create measurable business value along the customer journey
- Improve delivery speed, documentation, testing, and solution quality using modern engineering practices and AI-assisted tools
What they're looking for
- Extensive experience with Salesforce or complex CRM environments
- Strong expertise in Salesforce Sales Cloud, Service Cloud, or Field Service
- Experience leading architectural discussions, resolving competing priorities, and creating alignment between business and IT in cross-functional or international initiatives
- Solid understanding of integrations, APIs, and enterprise architecture
- Business-fluent German and English
Nice to have
- Product Owner, CRM, or architecture certifications
- Experience in DevOps, CI/CD, MuleSoft, SAP integrations, or enterprise middleware
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Your Responsibilities
- Across Salesforce and connected enterprise applications, you set the functional and technical direction for Sales, Service, Field Service, and PreSales
- Working closely with Product Owners, business teams, Enterprise Architecture, and IT leadership, you turn strategic goals into scalable solution designs and clear platform priorities
- You shape an integrated end-to-end architecture that connects product domains, supports global standards, and remains manageable as the business evolves
- For complex dependencies across teams and delivery streams, you bring the right people together, drive decisions, and keep roadmaps aligned
- Clear governance, technical standards, and architectural guardrails help you reduce unnecessary variation and protect the long-term quality of the platform
- Along the customer journey, you identify where standard Salesforce capabilities can simplify processes, improve integration, and create measurable business value
- Modern engineering practices and AI-assisted tools form part of your approach to improving delivery speed, documentation, testing, and solution quality
What we are looking for
- Extensive experience with Salesforce or complex CRM environments gives you the depth to guide enterprise-scale solutions from strategy through delivery
- Strong expertise in Salesforce Sales Cloud, Service Cloud, or Field Service helps you assess options and make sound platform decisions
- In cross-functional or international initiatives, you have led architectural discussions, resolved competing priorities, and created alignment between business and IT
- A solid understanding of integrations, APIs, and enterprise architecture enables you to design connected solutions rather than isolated applications
- When priorities conflict, you communicate clearly, facilitate decisions, and balance long-term platform goals with operational needs
- Business-fluent German and English allow you to work confidently with stakeholders across locations and functions
- Product Owner, CRM, or architecture certifications, along with experience in DevOps, CI/CD, MuleSoft, SAP integrations, or enterprise middleware, strengthen your profile
Company
Miele
Gütersloh, Germany
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