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Jobs / Customer Support Specialist in India
4 months ago
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Fioneer·4 months ago
4 months ago

SAP Basis Support Specialist

Bengaluru, IndiaFull-timeRemoteMid · 4+ yearsCustomer Support Specialist

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Apply faster with autofill FREEfioneer uses Workable - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Be part of us

Innovation is and will always be the core of SAP Fioneer.

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms.

We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!

About Job Role:

We are looking for an experienced SAP Basis Engineer, who has proficiency in SAP Basis Administration, interested in working on in-house product development with a complete scrum team. You will play an active role in shaping the product using the latest and best available tools.

Requirements

  • Provide ongoing administration and support for SAP systems.
  • Perform system refreshes, upgrades, and patching to maintain system health.
  • Manage SAP client administration, backups, and database operations.
  • Conduct daily monitoring of SAP systems, review logs, analyse alerts, and resolve issues promptly.
  • Manage user accounts, roles, and profiles, ensuring proper authorization levels.
  • Ensure SAP systems comply with security standards and implement best practices for access control.
  • Perform security audits, apply patches, and monitor vulnerabilities to protect data.
  • Configure SAP systems, instances, and application servers for optimal performance.
  • Complete post-implementation tasks and update internal documentation as required.

Job Requirements:

  • Hands-on experience in troubleshooting and working with SAP Business Technology Platform (BTP).
  • Strong knowledge of SAP system administration (refreshes, upgrades, patches).
  • Familiarity with SAP client administration, database management, and backups.
  • Expertise in user account management, roles, and authorizations aligned with security policies.
  • Understanding of security standards, audits, and vulnerability monitoring.
  • Knowledge of system configurations for performance optimization.
  • Background in security patches, risk management, and compliance best practices.
  • A minimum of 4 years of professional experience in SAP Basis Administration, coupled with a relevant degree in Computer Science or a related field
  • Flexible and open to working shifts when required.

 

Skills:

  • Proven track record of working closely with industry experts and collaborating with diverse teams across different cultures
  • Supporting ITSM Platforms 
  • Keen interest in exploring the latest technologies and tools

Benefits

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation.

At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit.

Join us for a rewarding career where your needs are not just met but exceeded

Company

Fioneer
Bengaluru, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Fioneer's careers site·first seen 6 Jul 2026·last verified 18 Sept 2026·How we source jobs

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