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6 days ago
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Compco Fire Systems·6 days ago
6 days ago

SCHEDULING & ADMIN TEAM LEAD

Hamilton, United KingdomFull-timeSenior · 6-10 yearsCustomer Service Team Lead

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Must-have skills for this role

  • scheduling
  • leadership
  • administrative management
  • client communication

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What you'll do

  • Schedule and coordinate engineers’ workloads to complete servicing jobs
  • Optimising engineers' routes, geography and workload
  • Leading and supporting your team to process invoices and resolve queries accurately and on time
  • Driving a client-focused culture. Hitting KPI targets and flagging issues early with real solutions
  • Preparing and approving service and maintenance renewals
  • Managing key-contract and national renewals with clear, professional client communication
  • Approving subcontractor purchase orders, applying best value and cost-effectiveness
  • Handling client queries directly, resolving concerns before they escalate
  • Building a collaborative, high-standard culture across the department

What they're looking for

  • Proven experience in scheduling coordination, administrative management, or similar
  • Strong leadership skills. You can motivate a small team, not just manage a task list
  • Excellent organisation and time management, with a sharp eye for detail
  • Strong Microsoft Office proficiency
  • Excellent verbal and written communication

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

SCHEDULING & ADMIN TEAM LEAD

Compco | Hamilton | Full-Time

Salary up to £34,000

Mon – Fri

Safe hands, secure futures. That’s Compco.

We protect lives, buildings and businesses - and that same care extends to our own people and their careers.

Without this role, nothing else runs on time.

Engineers need routes. Clients need renewals sorted. Invoices need chasing. Subcontractors need POs approved. Every one of those things depends on someone with the judgement to prioritise, the organisation to keep it all straight and the leadership to pull a small team together to make it happen.

That's this role and right now, it needs you.

Three things you should know before you apply

1. You'll actually lead people, not just admin. You'll have a team of 4 looking to you for direction, not a bigger title with the same solo workload. You'll motivate them, support them, and be the person they bring problems to.

2. You'll own the relationships that matter most. Key-contract and national renewals go through you. You will build real client trust, real visibility and real influence over how those accounts feel about Compco.

3. You'll be backed. Your Service & Maintenance Manager sets the direction. You will be running the department day-to-day and bringing solutions.

What you'll be doing

  • Schedule and coordinate engineers’ workloads to complete servicing jobs

  • Optimising engineers' routes, geography and workload

  • Leading and supporting your team to process invoices and resolve queries accurately and on time

  • Driving a client-focused culture. Hitting KPI targets and flagging issues early with real solutions

  • Preparing and approving service and maintenance renewals

  • Managing key-contract and national renewals with clear, professional client communication

  • Approving subcontractor purchase orders, applying best value and cost-effectiveness

  • Handling client queries directly, resolving concerns before they escalate

  • Building a collaborative, high-standard culture across the department

What you'll need

  • Proven experience in scheduling coordination, administrative management, or similar

  • Strong leadership skills. You can motivate a small team, not just manage a task list

  • Excellent organisation and time management, with a sharp eye for detail

  • Strong Microsoft Office proficiency

  • Excellent verbal and written communication

Ready to lead the team that keeps everything moving?

If you want a role where your organisation, your judgement and your leadership genuinely shape how well the department runs, we want to hear from you.

Compco Fire Systems. Apply today.

Company

Compco Fire Systems
Hamilton, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Compco Fire Systems's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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