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Jobs / Customer Service Team Lead in United Kingdom
3 days ago
Thermo Fisher Scientific·3 days ago
3 days ago

Scheduling Team Supervisor

Hemel Hempstead, United KingdomFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • team leadership
  • scheduling operations
  • customer service
  • process improvement

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What you'll do

  • Lead customer care and scheduling operations across the UK, Ireland, and Nordics
  • Oversee team performance
  • Ensure data accuracy
  • Drive process improvements

What they're looking for

  • Strong leadership experience
  • Background in customer service or scheduling

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are looking for a Scheduling Team Supervisor to lead customer care and scheduling operations across the UK, Ireland, and Nordics. Oversee team performance, ensure data accuracy, and drive process improvements. Ideal for candidates with strong leadership experience and a background in customer service or scheduling.

Skills

  • team leadership
  • customer service
  • scheduling operations
  • erp systems
  • crm systems
  • process improvement
  • stakeholder management
  • coaching and development
  • workload planning
  • resource coordination
  • performance management
  • data accuracy
  • sap
  • c4s
  • change management
  • order management
  • service risk management
  • complaint resolution
  • process compliance
  • quality management
  • nordic language

Company

Thermo Fisher Scientific
Hemel Hempstead, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thermo Fisher Scientific·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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