School Administrator

School Administrator | Independent SEMH Setting | Full-time Monday to Friday 08:30-16:30 | Permanent | £24,942 - £27,305 per annum | Start Date Ongoing

Are you an organised, friendly and proactive administrator who loves being at the heart of a busy school environment?

Do you pride yourself on delivering exceptional customer service, building positive relationships, and creating a warm, professional first impression for every visitor?

We are working with a specialist education setting seeking a Receptionist & Administrator to become the welcoming face of the school. This is a varied and rewarding role, ideal for someone who enjoys interacting with people, managing multiple priorities, and supporting the smooth day-to-day running of a school community.

About the Role

As the first point of contact for pupils, families, visitors and professionals, you will play a vital role in ensuring the school operates efficiently while maintaining a welcoming and professional atmosphere.

Working closely with the leadership and administration teams, you'll be responsible for reception duties, attendance monitoring, visitor management and a range of administrative tasks that support the wider school.

Key Responsibilities

• Welcoming visitors, parents, pupils and external professionals
• Managing the main reception area and ensuring a professional visitor experience
• Answering and directing telephone calls and responding to email enquiries
• Supporting pupil attendance processes, including first-day absence calls
• Maintaining accurate records and administrative systems
• Assisting with filing, archiving and general office administration
• Managing incoming and outgoing mail
• Supporting the school's safeguarding and visitor procedures
• Liaising with external agencies, contractors and service providers
• Assisting with petty cash administration and record keeping
• Supporting the wider administrative team with day-to-day operational tasks
• Maintaining noticeboards and school communications where required

What We're Looking For

• Previous experience working within a school, education or busy office environment
• Excellent customer service and communication skills
• Strong administrative and organisational abilities
• Confident IT skills, including Microsoft Office applications
• The ability to multitask, prioritise and work effectively under pressure
• A professional, approachable and welcoming manner
• Excellent attention to detail and record-keeping skills
• The ability to build positive relationships with pupils, families and colleagues
• A good understanding of safeguarding responsibilities within education settings
• GCSE English and Maths (Grade C/4 or above) or equivalent

Desirable Experience

• Experience supporting attendance and admissions processes
• Knowledge of working within specialist education environments
• Understanding of supporting neurodiverse children and young people, including those with Autism and Social, Emotional and Mental Health (SEMH) needs
• Experience using school management or attendance systems

Why Apply?

• Join a supportive and welcoming school community
• Work in a role where no two days are the same
• Be part of a team making a meaningful difference to children's lives
• Access ongoing professional development opportunities
• Develop your skills within a specialist educational setting
• Play a key role in creating a positive experience for pupils, families and visitors alike

If this role interests you, please apply to this advert or send your CV to bethany@psinclusion.co.uk.