NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Support Specialist in United States of America
6 days ago
Apply with autofill
Apply with autofill
Brightli·6 days ago
6 days ago

School Based Support Specialist

Quincy, United States of AmericaMid · 2-5 yearsCustomer Support Specialist

Sign up free to see how well your resume matches this role.

Boost your chances at brightli

How you compare FREE

?
Your scoreYour score: not yet known
→
43
Top 10%Top 10%: 43 out of 100

Top 10% of NextRaise users matched against Customer Support Specialist roles in United States.

Must-have skills for this role

  • mental health support
  • crisis response
  • case management
  • treatment planning

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Deliver mental health services to students on school premises
  • Support treatment goals using evidence-based strategies and a strengths-based approach
  • Help students build skills that promote recovery, resilience, and academic success
  • Manage a student caseload and provide care coordination with other service providers
  • Conduct assessments, develop treatment plans, and participate in client staffings
  • Provide crisis response and follow-up support, including outreach for missed appointments
  • Collaborate with school personnel, families, and other stakeholders
  • Maintain accurate documentation in compliance with agency, state, and clinical guidelines
  • Participate in staff development, quality improvement, and program evaluation
  • Conduct home visits and outreach during school breaks or as needed
  • Follow Brightli Operational Guidelines and uphold ethical and professional standards

What they're looking for

  • Bachelor’s degree in Psychology, Social Work, or a related human services field
  • Bachelor’s degree in an unrelated field and two years of related experience
  • Four-year combination of higher education and two years of related experience
  • Associate’s degree in Behavioral Health Support
  • Four years of qualifying experience in mental health, substance use, or developmental disability services
  • Valid driver’s license, acceptable driving record, and current auto insurance

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Description:

School-Based Support Specialist

Location: Quincy IL School District
Department: Clarity Healthcare - School-Based Services
Employment Type: Full-Time
Shift: Monday – Friday
 

Job Summary:
Are you passionate about supporting youth and promoting mental wellness in schools? Join us as a School-Based Support Specialist in Quincy, IL! This vital role helps students succeed by providing in-school mental health support, empowering them to thrive both academically and emotionally.
 

As a School-Based Support Specialist, you will deliver individualized services based on comprehensive treatment plans, helping students develop the skills they need to manage challenges, access resources, and build resilience. You’ll play an essential role in connecting mental health care with the educational experience.

 

New to Quincy?
In partnership with the Great River Economic Development Foundation (GREDF), we’re pleased to introduce the Quincy Concierge Program for newcomers and returnees to the Quincy and Adams County area. This program helps new residents connect with locals, discover community resources, enjoy community tours, and participate in quarterly events. To learn more, visit www.Quincyscalling.com.

Position Perks & Benefits:

  • 29 Days of PTO

  • Pay $20.00 - $23.00

  • Eligibility for HRSA Loan Repayment *eligibility requirements

  • Employee benefits package - health, dental, vision, retirement, life, & more**

  • Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

  • Company-paid basic life insurance

  • Emergency Medical Leave Program

  • Flexible Spending Accounts – healthcare and dependent child-care

  • Health & Wellness Program

  • Employee Assistance Program (EAP)

  • Employee Discount Program

  • Mileage Reimbursement (When applicable)
     

Key Responsibilities:

  • Deliver mental health services to students on school premises

  • Support treatment goals using evidence-based strategies and a strengths-based approach

  • Help students build skills that promote recovery, resilience, and academic success

  • Manage a student caseload and provide care coordination with other service providers

  • Conduct assessments, develop treatment plans, and participate in client staffings

  • Provide crisis response and follow-up support, including outreach for missed appointments

  • Collaborate with school personnel, families, and other stakeholders

  • Maintain accurate documentation in compliance with agency, state, and clinical guidelines

  • Participate in staff development, quality improvement, and program evaluation

  • Conduct home visits and outreach during school breaks or as needed

  • Follow Brightli Operational Guidelines and uphold ethical and professional standards

  • Perform other duties as assigned
     

Education and/or Experience Qualifications:
One of the following is required:

  • Bachelor’s degree in Psychology, Social Work, or a related human services field

  • Bachelor’s degree in an unrelated field and two years of related experience

  • Four-year combination of higher education and two years of related experience

  • Associate’s degree in Behavioral Health Support

  • Four years of qualifying experience in mental health, substance use, or developmental disability services*
     

*Qualifying experience may include:

  • Providing individual or group rehabilitation/recovery services

  • Teaching coping and self-management skills

  • Supporting clients in community, family, or school integration

  • Assisting in the execution of treatment plan goals
     

Required License/Certification:

  • Valid driver’s license, acceptable driving record, and current auto insurance
     

Additional Qualifications:

  • Knowledge of mental health/substance use interventions and community resources

  • Excellent written and verbal communication skills

  • Ability to maintain professional boundaries, multitask, and work independently

  • Comfortable building rapport with students, families, and school personnel

  • Able to adapt to changing needs and priorities in a school-based setting
     





Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness





Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Company

Brightli
Quincy, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Brightli's careers site·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

Similar jobs

  • AVP, Event Support Specialist – Executive Technology Experience at SynchronyStamford, United States of America–match not yet calculated
  • Business Relationship Support Specialist at Wells FargoPURCHASE, United States of America–match not yet calculated
  • CPC Processor Customer Support- 8144 at datavant2 Remote - United States –match not yet calculated
  • Customer Support Specialist - Pittsburgh, PA at AbbottPittsburgh, United States of America–match not yet calculated
  • Support Associate at knitwellgroupStore 3115, United States of America–match not yet calculated

Browse more jobs

  • Customer Support Specialist jobs in United States
  • Technical Support Representative jobs in United States
  • Help Desk Technician jobs in United States
  • Support Operations Manager jobs in United States
  • Customer Support Specialist jobs in Germany
  • Customer Support Specialist jobs in India