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Jobs / Customer Service Team Lead in United States of America
6 days ago
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Sees·6 days ago
6 days ago

Seasaonal Team Leader - The Streets at Southpoint, Durham NC

Durham, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • retail management
  • customer service
  • employee development
  • visual merchandising

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What you'll do

  • Oversee onsite daily operations of a single retail shop.
  • Ensure staff adherence to product and operational guidelines.
  • Manage store opening and closing procedures.
  • Drive sales to achieve targets.
  • Foster a positive, team-oriented environment.
  • Deliver exceptional customer service.
  • Implement cost control measures.
  • Maintain effective visual merchandising standards.
  • Uphold safety practices at all times.

What they're looking for

  • Minimum 3 years of retail management experience in a high volume, fast-paced working environment.
  • Proven success in developing, motivating, training and coaching employees.
  • Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.
  • Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
  • Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.
  • Flexibility in working hours, including weekends and holidays.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Work is Sweet!

'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary:

We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description:

Key Responsibilities: 

  • Oversee onsite daily operations of a single retail shop.

  • Ensure staff adherence to product and operational guidelines.

  • Manage store opening and closing procedures.

  • Drive sales to achieve targets.

  • Foster a positive, team-oriented environment.

  • Deliver exceptional customer service.

  • Implement cost control measures.

  • Maintain effective visual merchandising standards.

  • Uphold safety practices at all times.

Minimum Qualifications:

  • Minimum 3 years of retail management experience in a high volume, fast-paced working environment.

  • Proven success in developing, motivating, training and coaching employees.

  • Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.

  • Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.

  • Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.

  • Flexibility in working hours, including weekends and holidays.

The pay rate for this position is $26.12 per hour.

See's is an EOE
See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).

Company

Sees
Durham, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sees's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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