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Jobs / Sales Support Specialist in United Kingdom
5 days ago
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Theworks·5 days ago
5 days ago

Seasonal Retail Sales Assistant

Durham, United KingdomTemporaryMid · 2-5 yearsSales Support Specialist

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Must-have skills for this role

  • customer service
  • merchandising
  • stock management
  • resilience

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What you'll do

  • Excite and Delight: Spread joy with friendly service and inspire customers to read, learn, create, or play
  • Loyalty Ambassador: Help customers craft a Christmas well spent and know they can get more bang for their money
  • Merchandising Marvel: Unwrap creative flair by following planograms for key product areas and non-planogrammed spaces
  • Deliveries: Manage heavy deliveries, price & label products, sort items onto shop floor displays, and make sure stockroom is organized
  • Have fun! Be authentic and embrace the opportunity to connect with brand, colleagues, and customers

What they're looking for

  • Physically comfortable managing stairs and heavy stock
  • Genuine and authentic: positivity, creativity, and passion for brand and products
  • Resilient champion: handle fast-paced retail environment, juggle busy days, heavy deliveries, and customers

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Fixed Term Contract - ending on 27th December 2026.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract

Seasonal Retail Sales Assistant

4 hour contract

Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.


Our Perks Are 'The Works'

  • 🎅 25% Colleague Discount! - Helping you to save money for those presents!

  • 🎄 My Works - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more!

  • 🎁 Can-Do Academy - Take control of your development with instant access to courses and training in areas that interest you.

  • ⛄Stream - Stream early access to 50% of your wages as you earn them – for when ‘life’ happens!

  • 💙 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme from Emotional Support to Financial Health and Physical Wellbeing.


Become a Seasonal Retail Sales Assistant 🎅

As a Seasonal Sales Assistant, you'll join our merry crew and help make this holiday season the best one yet! Supporting our busy peak period leading up to the holiday, you will be the heart of our retail store, welcoming customers with a friendly smile and inspiring them to read, learn, create, or play!

We have lots of deliveries and seasonal stock to manage. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can-do colleagues will be there to lend a helping hand!

Joining us during this period is a great way to take advantage of our 25% colleague discount to help in the run up to holiday season.


Our Culture

The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you.

Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!

We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.


Your Festive Mission

• Excite and Delight: Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products!

• Loyalty Ambassador: Jingle all the way as you help customers to craft a Christmas well spent and know they can get more bang for their money at The Works – they’ll thank you with bells on!

• Merchandising Marvel: Unwrap your creative flair by following our planograms for key product areas. And when you have the freedom, let your creativity dance like snowflakes in non-planogrammed spaces to catch the eye!

• Deliveries: Become a puzzle-master as you manage heavy deliveries, price & label products like a pro, sort items onto shop floor displays, and make sure the stockroom is as snug as a Christmas stocking!

• Have fun! Be your best, authentic elf-self and embrace the opportunity to connect with our brand, colleagues, and customers. Have a jolly good time making the store a twinkling wonderland to visit and work!


Skills / Behaviours That Will Set You Apart

  • Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through like twinkling lights on a Christmas tree. Talking to people is your superpower, and customers can’t resist your helpful recommendations!

  • Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You’re the ultimate multitasking hero!

  • Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like Santa’s little helper! Embrace the boxes; they’ve got nothing on you!

Remember, you’re not just an colleague – you’re a festive elf spreading cheer and making the season merry and bright!


Our Purpose

To inspire reading, learning, creativity and play 💛💙

Our Values

We are Crafty 🎨 | Smart with what we've got.

We are Caring 💛 | Heart in every action.

We are Can-do 🚀| Energy that gets it done.


Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!

Company

Theworks
Durham, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Theworks's careers site·first seen 16 Sept 2026·last verified 16 Sept 2026·How we source jobs

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