Security Operations Centre Operator

Company Description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers. 

NEXTDC is an exciting ASX 100-listed technology company, only 16 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure. 

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company. 

Where Cloud lives and AI thrives  

Job Description

We are seeking a highly motivated and detail-oriented Security Operations Centre (SOC) Operator to join our team within a critical data centre environment. This role is responsible for real-time monitoring of high-volume CCTV systems, access control platforms, and security alarms to ensure the safety, security, and integrity of the facility.

You will play a key role in detecting, assessing, and responding to incidents, while supporting on-site & business security operations and maintaining compliance with established procedures.

What will you do:

• Monitor high-volume CCTV systems and detect abnormal or suspicious activity
• Manage and respond to security alarms, incidents, and access control events
• Operate and oversee electronic access control systems (e.g. IDACS)
• Coordinate incident response, including escalation to on-site teams and emergency services
• Maintain accurate logs, reports, and incident documentation
• Provide remote support to security personnel, contractors, and staff
• Ensure compliance with security policies, procedures, and regulatory requirements
• Support audits, investigations, and continuous improvement initiatives

About You

• Proven experience in high-volume CCTV monitoring within a security role
• Experience in data centres, critical infrastructure, or high-security environments (highly regarded)
• Strong situational awareness and ability to assess risk quickly
• Excellent communication and reporting skills
• Ability to work in a fast-paced 24/7 operations environment
• High level of integrity, professionalism, and attention to detail
• Comfortable working with multiple systems and technologies simultaneously

Qualifications

• Current Security Licence (highly regarded)
• Experience with access control and alarm monitoring systems
• Understanding of incident response and escalation processes

Mandatory:

• Australian Citizenship (required for AGSVA security clearance)
• Ability to obtain and maintain AGSVA security clearance (NV1)
• Ability to obtain and maintain a Security Licence

Highly desirable:

• AGSVA security clearance – Baseline or NV1

Additional Information

• Be part of a fast-growing, future-focused technology company
• Play a key role in supporting AI and digital infrastructure in Australia
• Thrive in a collaborative, inclusive, and values-driven culture
• Access career development and progression opportunities as we expand

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.