NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United Kingdom
3 months ago
Apply with autofill
Apply with autofill
Dardansecurity·3 months ago
3 months ago

Security Supervisor - Holborn - WC1V

London, United KingdomInternshipMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at dardansecurity

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

About us 

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. 

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.
 

Reward and Benefits

  • Unlimited training and opportunities to progress 

  • £15.05 per hour

  • 40 hours per week

  • 8 hour shift pattern; working Monday to Friday days, 09:00 to 17:00

  • Up to 28 days paid holiday (site and shift dependant)

  • Recognition rewards

  • Access to a 24/7 employee wellbeing support line

  • Virtual GP Service

  • Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

Our clients priority is to create a clean, green, safe and dynamic environment for businesses, residents and visitors. A community focused area and a leading destination for work, leisure and culture.

As a Security Supervisor, you will lead and coordinate the team responsible for maintaining safe, welcoming and inclusive neighbourhoods across Holborn, Clerkenwell, Farringdon, Bloomsbury and St Giles.

Your leadership will help create a secure environment that enhances the experience of everyone who lives in, works in, or visits our district.

Your duties include (but are not limited to):

  • Directly manage officers, setting clear targets, standards, and performance expectations

  • Act as the primary liaison for the client, building strong relationships and ensuring service expectations are met

  • Produce accurate and timely reports

  • Provide ongoing staff management and coaching

  • Engage with internal and external stakeholders

  • Maintain and update process documentation and the team training matrix

  • Develop reporting functions to deliver data and insights to the client

  • Drive achievement across all operational targets, including engagement visits, incident reporting, and compliance with static role requirements

Full in-house training will be provided.

Essential Skills and Experience

  • Valid SIA Licence

  • UK Manual Driving Licence

  • Supervisor or Management experience

  • Right to work in the UK and a five-year checkable history

  • Punctual and reliable

  • Passionate about creating an expectational customer experience

  • Knowledge of the MS packages (excel, word, outlook)

  • Highly intuitive with a curious mindset

  • Highly presentable in line with our corporate brand

  • Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

Click on the icons to follow our social media pages and keep up to date on the latest from Dardan!

Company

Dardansecurity
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Dardansecurity's careers site·first seen 8 Aug 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Supervisor at tapestryAshford, United Kingdom–match not yet calculated
  • Store Supervisor at skechersLondon, United Kingdom–match not yet calculated
  • Team Leader at tjxBristol, United Kingdom–match not yet calculated
  • Reception Supervisor at davidlloydKettering, United Kingdom–match not yet calculated
  • Food and Beverage Supervisor-1 at davidlloydIpswich, United Kingdom–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Manager jobs in United Kingdom
  • Customer Service Representative jobs in United Kingdom
  • Customer Experience Specialist jobs in United Kingdom
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in India