Senior Account Manager

OVERVIEW

The Account Manager will work across advertising partners at Morning Brew, overseeing clients in B2B, Lifestyle, and/or Finance verticals.

The Senior Account Manager will play an integral role in activating Morning Brew’s brand partnerships, advertising executions and clients’ success by working directly with clients as well as internally across the entire Morning Brew Inc ecosystem. The role will focus on pre-sale strategy & planning and post-sale execution across our core offerings through reporting insights and recap. This role could have a capability to manage direct report(s). 

Our positions are remote hybrid; however, we have a strong preference for employees who can work from our Morning Brew HQ in NYC.

WHAT YOU'LL DO

The Senior Account Manager services the entire pre-sale campaign lifecycle and owns all aspects of the post-sale execution across our newsletter offerings. You will be responsible for: 

• Media Planning & Strategy: Supporting the Account Executive team with pre-sale strategy based on client’s KPIs, budget, timing, capabilities, etc.

• Client Onboarding: Owning the advertising partner’s transition from pre-sale to post-sale, supporting IO and other documentation logistics, booking in OMS system, establishing KPIs and other benchmarks for success and facilitating kick-offs.

• White Glove Service: Facilitate smooth creative process, maintain campaign timelines, manage client feedback, and ensure approval prior to launch. 

• Strong Communication Skills: Ability to communicate effectively (written + orally) externally with executives - setting + managing expectations

• Reporting + Insights: Deliver campaign reporting, offer mid-campaign optimizations, and post-campaign delivery and wrap reporting.

• Client retention, renewal and growth: Collaborate with the Account Executive team to develop client renewal strategy based on performance and client objectives.

• Coordinate with Key Stakeholders: Collaborate with key internal stakeholders in the organization to ensure strong collaboration. 

• Ability to manage Direct Report(s): Responsible for supporting the development of direct report(s), over-seeing their day-to-day work and hosting team meetings. 

WHAT YOU'LL BRING

• 4-6 years experience in media working with cross-functional teams in a digital or creative environment 

• Deep experience of pre-sale media planning to build media plans, understand strategy + story-tell through planning

• Excellent client presentation skills (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks) and manage client/agency relationships.

• Ability to understand and interpret data to craft stories, make observations and draw conclusions. Utilize this performance data and insights to drive account strategy, upsell, drive incremental and renewal business.

• Self-starter who thrives in both independent and collaborative work with the ability to multitask in a fast-paced environment

• Detail-oriented team player with outstanding organizational and communication skills to manage multiple projects and internal work relationships

• Strong problem solving skills and a solutions-oriented approach.

• Ability to read the room & collaborate effectively. 

• Excellent verbal & written communication skills 

• Strong management & leadership qualities. 

• A pragmatic, enthusiastic, and empathetic attitude

• Passionate about Morning Brew and the work we do

• No ego. 

BONUS POINTS

• Experience working with multiple client categories

• Familiarity with Google Drive, Keynote, Sheets, OMS, IMS and project management software like Monday.com

• Experience in newsletters 

MANAGERIAL REQUIREMENTS

• Potential to manage 1x direct report. 

• Responsible for onboarding + training of that individual and managing continuous check-ins.

• Ability to prioritize workload + time management effectively. 

• Ability to provide direct feedback. 

• Ability to decipher when to be an individual contributor and when to be a manager. 

• Ability to support a direct report on their day to day work. 

COMPENSATION $90,000 - $100,000 base *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.