Cencora·6 days ago
6 days ago
Senior Analyst, Technical Business Solutions
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What you'll do
- Gather requirements and perform process analysis for Salesforce CRM and related solutions.
- Develop user stories and manage backlog using Jira and Confluence in an agile environment.
- Engage with stakeholders to support sales enablement and commercial operations.
- Build CRM data models, reports, dashboards, and utilize Tableau for data analysis.
- Manage user access, portal design, partner engagement, and customer engagement.
What they're looking for
- salesforce service cloud
- requirements gathering
- agile
- process analysis
- jira
- confluence
- user story development
- stakeholder engagement
- data analysis
- salesforce experience cloud
- crm data modeling
- salesforce reports & dashboards
Nice to have
- portal design
- user access management
- partner engagement
- customer engagement
- specialty group purchasing organization knowledge
- pharmaceutical industry knowledge
- healthcare industry knowledge
- life sciences industry knowledge
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Senior Business Analyst — Specialty Group Purchasing Organization (SGPO) Salesforce CRM TeamPosition SummaryThe Senior Business Analyst for the Specialty...
Skills
- salesforce service cloud
- requirements gathering
- agile
- process analysis
- jira
- confluence
- user story development
- stakeholder engagement
- data analysis
- salesforce experience cloud
- crm data modeling
- salesforce reports & dashboards
- tableau
- change management
- salesforce administrator certification
- salesforce certified business analyst
- salesforce service cloud consultant
- portal design
- user access management
- partner engagement
- customer engagement
- specialty group purchasing organization knowledge
- pharmaceutical industry knowledge
- healthcare industry knowledge
- life sciences industry knowledge
- sales enablement
- commercial operations support
Company
Cencora
Philadelphia, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.