Bell Canada·5 days ago
5 days ago
Senior Business Consultant ( Contact Center)
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What you'll do
- Help clients modernize their contact centre operations
- Improve customer experience
- Achieve operational excellence
What they're looking for
- Knowledge of contact center operations
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
You will play a key role in helping clients modernize their contact centre operations, improve customer experience, and achieve operational excellence. Knowledge of contact center operations and their...
Skills
- cross-functional teams
- operational processes
- preparing presentations
- develop
- working relationships
- networks
- customer journeys
- collaborate
- build
- client meetings
- execution
- automation solutions
Company
Bell Canada
Montreal, Canada
Company facts come from this company's own listings. We only show what the postings themselves carry.