Senior Cloud Network & Connectivity Lead
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What you'll do
- Triaging and resolution of tickets-Establish incident monitoring protocols and provide technical guidance to enable permanent fixes for recurring issues.
- SLA Monitoring-Review SLA performance across the team, represent the function in meetings, and ensure consistent delivery quality.
- Performance tuning and optimization-Collaborate with technical teams in managing production support activities regarding incident resolution, efficient deployments, and implementation of changes.
- Perform system Improvements-Collaborate with technical teams to review mitigation measures and proposed improvement actions.
- Handling disaster recovery-Develop disaster recovery and data backup plans to ensure system resilience and quick restoration in case of disruptions.
- Reporting and stakeholder engagement-Participate in Quarterly Business Reviews (QBRs), manage client expectations, and ensure alignment with business objectives.
- Team Management-Supervise team members by overseeing daily operations, conducting performance appraisals, and providing feedback.
- Knowledge base and continuous learning Update and maintain documentation for complex issues, share best practices within the team, and support ongoing knowledge enhancement to improve service efficiency.
What they're looking for
- Strong AWS networking experience, including VPCs, subnets, routing, Transit Gateway, Direct Connect, VPN and hybrid connectivity.
- Experience designing and supporting enterprise networking across datacentre, cloud and hybrid environments.
- Good understanding of hub-and-spoke network patterns, inspection VPCs and centralized routing models.
- Strong firewall experience, ideally Fortinet / FortiGate.
- Experience with firewall rule scoping, port-opening, rule validation and recertification.
- Knowledge of WAF, application delivery and internet ingress/egress patterns.
- DNS and IP addressing coordination experience.
- Experience supporting datacentre-to-cloud migrations or network transformation programmes.
- Strong troubleshooting experience across L2/L3 networking, routing, firewall and connectivity issues.
- Experience producing or reviewing HLDs, LLDs and operational support documentation.
- Ability to work across internal teams and third-party suppliers.
- Experience working in regulated, audit-focused or control-driven environments.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
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Job Description
Senior Cloud Network & Connectivity Lead
We are looking for a Senior Cloud Network & Connectivity Lead to take ownership of cloud and hybrid network connectivity across our AWS, datacenter and third-party environments.
Required Experience
- Strong AWS networking experience, including VPCs, subnets, routing, Transit Gateway, Direct Connect, VPN and hybrid connectivity.
- Experience designing and supporting enterprise networking across datacentre, cloud and hybrid environments.
- Good understanding of hub-and-spoke network patterns, inspection VPCs and centralized routing models.
- Strong firewall experience, ideally Fortinet / FortiGate.
- Experience with firewall rule scoping, port-opening, rule validation and recertification.
- Knowledge of WAF, application delivery and internet ingress/egress patterns.
- DNS and IP addressing coordination experience.
- Experience supporting datacentre-to-cloud migrations or network transformation programmes.
- Strong troubleshooting experience across L2/L3 networking, routing, firewall and connectivity issues.
- Experience producing or reviewing HLDs, LLDs and operational support documentation.
- Ability to work across internal teams and third-party suppliers.
- Experience working in regulated, audit-focused or control-driven environments.
Key Skills
- AWS Networking
- Hybrid Connectivity
- Transit Gateway
- Direct Connect / VPN
- VPCs and Subnets
- Routing and Segmentation
- Fortinet Firewalls
- Firewall Rule Design
- DNS / IPAM
- WAF / CloudFront
- Load Balancing
- Connectivity Testing
- DR Connectivity Validation
- Operational Readiness
- HLD / LLD Documentation
- Supplier Coordination
- BAU Network Support
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Areas of responsibility           Â
Triaging and resolution of tickets-Establish incident monitoring protocols and provide technical guidance to enable permanent fixes for recurring issues.
SLA Monitoring-Review SLA performance across the team, represent the function in meetings, and ensure consistent delivery quality.
Performance tuning and optimization-Collaborate with technical teams in managing production support activities regarding incident resolution, efficient deployments, and implementation of changes.
Perform system Improvements-Collaborate with technical teams to review mitigation measures and proposed improvement actions.
Handling disaster recovery-Develop disaster recovery and data backup plans to ensure system resilience and quick restoration in case of disruptions.
Reporting and stakeholder engagement-Participate in Quarterly Business Reviews (QBRs), manage client expectations, and ensure alignment with business objectives.
Team Management-Supervise team members by overseeing daily operations, conducting performance appraisals, and providing feedback.
Knowledge base and continuous learning  Update and maintain documentation for complex issues, share best practices within the team, and support ongoing knowledge enhancement to improve service efficiency.
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Mandatory Skills: Network Architecting .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Company
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