Senior Creative Strategist, Direct Mail & Customer Engagement
Sign up free to see how well your resume matches this role.
What you'll do
- Lead the development of insight-driven direct mail marketing programs for financial services, banking, and fintech clients.
- Serve as the critical link between Analytics, Creative, Production, Account Management, and Client stakeholders to ensure campaigns are strategically sound, creatively compelling, operationally executable, and performance-driven.
- Translate complex business objectives into effective direct mail strategies and creative recommendations as a trusted advisor to clients and an internal leader.
What they're looking for
- Experience within banking, lending, payments, credit, fintech, or other highly regulated financial services environments is required.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Senior Creative Strategist, Direct Mail & Customer Engagement
Remote, US
$130k- 150k plus bonus plus benefits
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.
Position Summary
We are seeking a highly strategic and client-focused Senior Creative Strategist to lead the development of insight-driven direct mail marketing programs for financial services, banking, and fintech clients. This role will serve as the critical link between Analytics, Creative, Production, Account Management, and Client stakeholders to ensure campaigns are strategically sound, creatively compelling, operationally executable, and performance-driven.
The ideal candidate combines deep direct marketing expertise with strong business acumen and understands how customer data, analytics, audience insights, testing strategies, creative messaging, and production capabilities work together to drive measurable results. This individual will be a trusted advisor to clients and an internal leader responsible for translating complex business objectives into effective direct mail strategies and creative recommendations.
Experience within banking, lending, payments, credit, fintech, or other highly regulated financial services environments is required.
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.