Senior Customer Engineer, Infrastructure Modernization, Google Cloud (Mandarin, English)

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Create APAC and country specific positioning of Google Cloud’s Infrastructure modernization platform, drive the adoption, and conduct technical engagements and pilots around infrastructure modernization solutions.
• Help customer engineers and specialists deeply understand the industry landscape in each country in the infrastructure modernization space.
• Advise customers on implementation timelines, change management implications, and related topics.
• Enable cross-pollinating solution successes across sub-regions through various dissemination vehicles (e.g., community forums, partner meetups, analyst events, microsites, and newsletters). 
• Establish working relationships with Google account teams, sales leadership, professional services, product management, solution management, global system integrator partners, and executive staff.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in pre-sales or engineering with relations to cloud technology and architectures.
• Experience in planning infrastructure modernization as a technical consultant, technical engineer, or enterprise architect.
• Experience in a customer-facing role in the enterprise space.

Preferred qualifications:

• Experience in networking (e.g., Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, Domain Name System (DNS), virtual private networks) and their application to PaaS and IaaS technologies.
• Experience in architecting and developing software or infrastructure for scalable and secure distributed systems.
• In-depth knowledge and skills of cloud infrastructure products across compute (CPU and xPU), storage (block, file, object) and networking (VPC and WAN).
• Ability to communicate in Mandarin and English fluently to support client relationship management cross-regionally.