Senior Customs Entry Writer

Job Purpose

Under the supervision of a Senior Project Manager, the Project Coordinator is a key member of a Project Management team, working closely with Technical Services and Linguists. The Project Coordinator is responsible for day-to-day project activities based on predefined production requirements and communicated project scope. Tasks may include but are not limited to: project set up, scheduling, quote preparation, project file organization, placing tasks with linguists, Quality Assurance, and on-time client communication/delivery.The Project Coordinator will actively participate in internal team meetings to discuss open and emerging business issues for assigned projects and make recommendations for improvements.

 

Job Overview

Key Responsibilities

• Support team with regards to client requirements, needs and requests such as asset management, reporting, and meetings.
• Engage in standard quote preparation.
• Launch and coordinate standard projects which includes functions such as scheduling, resource allocation, and work assignments.
• Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance.
• Keep project schedules on track and ensure on-time delivery.
• Ensure projects are completed within budget.
• Create and send POs to external resources.
• Ensure project resources have the necessary tools and information to accomplish tasks.
• Alert resources of schedule or scope changes.
• Support project team members as necessary to perform and complete daily project tasks.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective completion and shipment of projects.

Skills & Experience

• Minimum one year of hands-on experience coordinating projects within the localization or translation industry.
• Demonstrated successful customer service experience, generally a minimum of one year Computing skills.
• Preferable experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools).
• Strong organizational skills in a fast-paced, deadline-driven environment.
• Ability to prioritize and coordinate and maintain composure under pressure.
• Quality focus and detail oriented.
• Fluent communication skills of written and verbal English.
• Ability to report work orally and in writing as required.
• Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Adobe Acrobat, CAT Tools, Office 365/Teams, CRM or other production software).
• Ability to resolve customer service and production issues in a professional and efficient manner.
• Four-year college degree or equivalent in Business, English, Foreign Language, Social or Applied Sciences, or other related field.

 

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

 

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.