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Jobs / Customer Service Manager in Canada
21 days ago
Royal Bank of Canada·21 days ago
21 days ago

Senior Director, AI Business Enablement

Toronto, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Top 10%Top 10%: 35 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Canada.

Must-have skills for this role

  • ai solution concept development
  • machine learning
  • ai/ml technologies
  • executive partnership

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What you'll do

  • Lead AI business transformation at RBC
  • Shaping vision and pipeline for AI-driven change across business lines
  • Drive executive partnerships
  • Co-develop transformation roadmaps

What they're looking for

  • Deep AI expertise
  • Track record in technology-driven solution delivery
  • Experience as a transformation leader

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are expanding our team: Lead AI business transformation at RBC, shaping vision and pipeline for AI-driven change across business lines. Drive executive partnerships and co-develop transformation roadmaps. Ideal for an experienced transformation leader with deep AI expertise and a track record in technology-driven solution delivery.

Skills

  • ai solution concept development
  • machine learning
  • business model re-engineering
  • process re-engineering
  • program framing
  • ai/ml technologies
  • big data analytics
  • software engineering
  • software product design
  • executive partnership
  • team leadership
  • consultative problem solving
  • client counseling
  • coaching others
  • critical thinking
  • decision making
  • industry knowledge
  • results orientation

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 1 Sept 2026·last verified 9 Sept 2026·How we source jobs

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