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Jobs / Customer Service Manager in United States of America
21 days ago
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Oracle·SaaS·21 days ago
21 days ago

Senior Director, Data Center Operations

Chicago, United States of AmericaSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • automation
  • process engineering
  • hardware maintenance
  • break-fix support

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About this role

Oracle Cloud Infrastructure (OCI) is continuing its rapid expansion across parts of North America, delivering next-generation cloud infrastructure to support enterprise and AI-driven workloads. As our cloud footprint continues to grow, we are seeking an accomplished executive to lead Cloud Hardware Support (CHS) across parts of North America.

This Senior Director will provide strategic and operational leadership for a rapidly growing regional organization, with responsibility spanning Build & Deployment, steady-state operations, hardware maintenance, and break-fix support across Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional expansion while maintaining operational excellence, customer service, and workforce effectiveness. This leader will build high-performing teams, standardize operations across multiple countries, and drive continuous improvement through automation, AI, process engineering, and operational innovation.

This is a unique opportunity to shape the future of Oracle's cloud operations across one of its fastest-growing regions.

SaaS

Company

OracleSaaS
Chicago, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Oracle's careers site·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

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