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Jobs / Customer Service Manager in Canada
1 month ago
Royal Bank of Canada·1 month ago
1 month ago

Senior Director, Digital Channels, Insurance Tech

MISSISSAUGA, CanadaFull-timeHybridSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • digital channel strategy
  • team leadership
  • cross-functional team leadership
  • strategic planning

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About this role

We are recruiting a Senior Director, Digital Channels, Insurance Tech to lead strategic innovation and operational excellence across RBC Insurance's digital assets. Drive the vision and execution of online insurance platforms and advisor portals, collaborating with cross-functional teams. Ideal for experienced leaders in digital delivery and technology transformation.

Skills

  • digital channel strategy
  • platform engineering
  • salesforce
  • ai solution implementation
  • enterprise application delivery
  • legacy technology integration
  • orchestration technology
  • hybrid technology ecosystems
  • software development lifecycle
  • api management
  • data flows
  • budgeting
  • resource allocation
  • executive communication
  • stakeholder management
  • team leadership
  • strategic thinking
  • cross-functional team leadership
  • data-driven decision making
  • performance metrics monitoring
  • kpi reporting
  • financial planning
  • technical leadership
  • emerging technology adoption
  • digital innovation
  • customer engagement optimization
  • advisor productivity optimization

Company

Royal Bank of Canada
MISSISSAUGA, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 31 Aug 2026·last verified 9 Sept 2026·How we source jobs

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