NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
19 days ago
Apply with autofill
Apply with autofill
Qualys·19 days ago
19 days ago

Senior Director Engineering, Total Cloud

Pune, IndiaSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at qualys

How you compare FREE

?
Your scoreYour score: not yet known
→
62
Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • java
  • microservices
  • c++
  • aws

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Senior Director, Engineering

We are seeking a highly motivated and talented Senior Director, Engineering to work on Qualys' next-generation products. Working with multiple teams of engineers and architects, you will be responsible for prototyping, designing, developing and supporting highly scalable SaaS-based cloud security services. This is a great opportunity to build Qualys' next generation micro-services based products that process over a 100 million transactions and terabytes of data per day, leveraging open source and proprietary technologies. 

 The ideal candidate has a proven track record of building large, scalable SaaS products, and is a creative thinker, problem solver, teacher, learner, and a fantastic manager of people. 

 Responsibilities 
*Develop best-in-class Qualys' next-generation products.
*Passionate about building world class teams that excel at developing innovative Security SaaS products.
*Customer focused and highly driven to solve real problems for customers.
*Create high-performance APIs, libraries and microservices that scale to meet/exceed the demands of processing over a 100 million transactions and terabytes of data per day.
*Ensure highly available services with zero downtime. Be responsible for developing and running the SaaS services in partnership with the SRE and operations teams.
*Ensure that you maximize the productivity of your team, especially by predicting and resolving obstacles and dependencies before they're needed.
*Ensure collaboration, communication, and proper expectation setting across teams.
*Put in place and enforce best-in-class processes for ensuring high quality and high uptime for the products developed by the team.
*Research, evaluate and adopt next-generation technologies.
*Produce high-quality software following good architecture and design principles that you and your team will find easy to work with in the future.
*Participate in architecture reviews related to performance and scalability of products.
Requirements 
*15+ years hands-on development experience including relevant experience developing SaaS-based software products and solutions for service-oriented deployments in public (AWS, Azure, Rackspace, etc.) or private clouds.
*Significant experience with managing global engineer teams.
*Ability to lead and influence team members to forge consensus on technical discussions including architectural and design guidelines, code reviews, release process, etc.
*Strong Java/C++ programming skills.
*Object-oriented design, prototyping, development, testing & profiling.
*Knowledge of JVM concepts like garbage collection, heap, stack, profiling, class loading, etc.Have built scalable SaaS platforms utilizing microservices/distributed systems architecture using RESTful API's consumed by internal and external partners.
*Messaging middleware using JMS, AMQP, Kafka, NATS, etc.
*In-memory caching using Redis, Memcached, etc.
*Persistence in RDBMS or NoSQL Systems.
*Applied principles of site reliability engineering for monitoring and alerting of applications.
*Strong analytical and debugging skills.
*Strong in data structures and algorithms.
*BS/MS degree in Computer Science, Applied Math or related field.
*Experience with RDBMS systems (preferably Oracle).
*Experience with NoSQL databases (preferably Cassandra).
Bonus Points If You Have 
*Built Security services from the ground up.
*Experience with container and orchestration technologies such as Docker, Kubernetes etc.
*Experience with monitoring tools such as Graphite, Grafana, and Prometheus.
*Experience with Hashicorp technologies such as Consul, Vault, Terraform and Vagrant.
*Experience with configuration management tools such as Chef, Puppet or Ansible.
*In-depth experience with continuous integration and continuous deployment pipelines.
*Exposure to Maven, Ant or Gradle for builds.

Company

Qualys
Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Qualys's careers site·first seen 2 Sept 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Core Java Backend Lead Analyst - Vice President at CitiPune, India–match not yet calculated
  • Python Microservices and Distributed Systems Lead - Vice President at CitiPune, India–match not yet calculated
  • Java Microservices and Kafka Engineer - Assistant Vice President at CitiPune, India–match not yet calculated
  • Corporate Actions - Assistant Vice President at State StreetPune, India–match not yet calculated
  • Control Execution Oversight Senior Analyst, Assistant Vice President at CitiGurugram, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom