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Jobs / Customer Service Manager in India
27 days ago
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Squadrun·27 days ago
27 days ago

Senior Director, Enterprise Sales

Delhi NCR, IndiaFull-timeSenior · 12-15 yearsCustomer Service Manager

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Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • meddpicc
  • enterprise sales
  • b2b saas
  • sales coaching

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What you'll do

  • Carry a personal quota of 5-6 large multi-million dollar enterprise accounts closed annually, sold at CXO level.
  • Run the hardest deals in your POD yourself. Your standing with the team comes from selling, not from the title.
  • Own the revenue number for a team of 3 to 4 enterprise sales managers: new logos plus cross-sell, with forecast accuracy as part of the goal.
  • Coach on a cadence. MEDDPICC deal reviews that change deals rather than report on them, demo certification, discovery quality, pipeline hygiene.
  • Ramp new reps onto their account decks and get them to first revenue faster than our current baseline.
  • Diagnose honestly when a number is missed: rep, account quality or process. Act on the answer.
  • Set targets across your team and rebalance account decks mid-quarter when the evidence says to.
  • Forecast the number you commit. Surface risk before the quarter closes, not on the last day of it.
  • Build the operating rhythm: daily standups, weekly pipeline review, account planning, win/loss reviews that change the play rather than produce a note.
  • Keep CRM and funnel hygiene at a standard you enforce because you already practise it.
  • Work with the pod GM on delivery, capacity and margin. Feed playbook and objection gaps to enablement as it gets built.
  • Hire. At this growth rate you will be interviewing continuously.

What they're looking for

  • 12 to 15 years in enterprise B2B SaaS or tech services sales, including at least 5 carrying or leading a team number.
  • A closed-won list with multi-million dollar deals on it: multi-stakeholder, CXO-level, procurement and legal navigated end to end.
  • Evidence you can coach rather than tell. Named reps you have ramped or turned around, and what specifically changed.
  • MEDDPICC or an equivalent as daily practice, not vocabulary.
  • A forecast commit history you are willing to show, and the discipline that produced it.
  • Sold into Indian consumer enterprises: BFSI, e-commerce, logistics, edtech, healthtech, real estate or similar. You understand how these funnels and buying committees actually work.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

What you will do

Sell
  • Carry a personal quota of 5-6 large multi-million dollar enterprise accounts closed annually, sold at CXO level.
  • Run the hardest deals in your POD yourself. Your standing with the team comes from selling, not from the title.
Lead
  • Own the revenue number for a team of 3 to 4 enterprise sales managers: new logos plus cross-sell, with forecast accuracy as part of the goal.
  • Coach on a cadence. MEDDPICC deal reviews that change deals rather than report on them, demo certification, discovery quality, pipeline hygiene.
  • Ramp new reps onto their account decks and get them to first revenue faster than our current baseline.
  • Diagnose honestly when a number is missed: rep, account quality or process. Act on the answer.
  • Set targets across your team and rebalance account decks mid-quarter when the evidence says to.
Run it
  • Forecast the number you commit. Surface risk before the quarter closes, not on the last day of it.
  • Build the operating rhythm: daily standups, weekly pipeline review, account planning, win/loss reviews that change the play rather than produce a note.
  • Keep CRM and funnel hygiene at a standard you enforce because you already practise it.
  • Work with the pod GM on delivery, capacity and margin. Feed playbook and objection gaps to enablement as it gets built.
  • Hire. At this growth rate you will be interviewing continuously.

Requirements

  • 12 to 15 years in enterprise B2B SaaS or tech services sales, including at least 5 carrying or leading a team number.
  • A closed-won list with multi-million dollar deals on it: multi-stakeholder, CXO-level, procurement and legal navigated end to end.
  • Evidence you can coach rather than tell. Named reps you have ramped or turned around, and what specifically changed.
  • MEDDPICC or an equivalent as daily practice, not vocabulary.
  • A forecast commit history you are willing to show, and the discipline that produced it.
  • Sold into Indian consumer enterprises: BFSI, e-commerce, logistics, edtech, healthtech, real estate or similar. You understand how these funnels and buying committees actually work.

Why Join us

  • Real ownership, from day one. Regardless of experience level, you're expected to make decisions, not just take instructions.
  • Growth tied to impact, not tenure. People move into bigger roles because of what they've done, not how long they've waited for a review cycle.
  • Recognition, close to the moment. Good work gets called out the week it happens, not filed away for a quarterly review.
  • Enough leaves for the "I just need today off" days. Real time off, usable when life actually demands it
  • Lunch and snacks are on the house. No hangry emergencies here.
  • Competitive salary and a real shot at owning a large surface area of impact. Compensation that reflects the level of trust and responsibility you're given here.
  • A diverse, inclusive workplace. SquadStack is an equal opportunity employer. We don't discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Logistics

  • Location: Noida. Travel to Mumbai, Bengaluru and client locations as deals require.
  • Positions: 3
  • Reports to: Head of Sales.
  • Team: 3 to 4 enterprise sales managers per director.
  • Quota: personal quota of 5-6 large multi-million dollar accounts a year, plus your team's revenue number. Roughly a 50 to 60 against 40 to 50 split between self-goals and team goals.
  • Compensation: Competitive fixed plus uncapped variable, and meaningful ESOPs.
  • Start date: ASAP

Company

Squadrun
Delhi NCR, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Squadrun's careers site·first seen 25 Aug 2026·last verified 17 Sept 2026·How we source jobs

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