Royal Bank of Canada·1 month ago
1 month ago
Senior Director, Head, SRE and Production Operations
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What you'll do
- Lead the vision, design, and implementation of Site Reliability Engineering solutions for Commercial & Payments Technology
- Drive operational excellence and lead high-performing teams
- Manage vendor relationships and third-party technology partnerships
- Oversee enterprise application delivery, governance, and AI technologies integration
- Handle incident management, problem management, and monitoring/observability strategies
What they're looking for
- Deep expertise in reliability engineering and production support
- Experience leading high-performing technical teams
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are expanding our team: Lead the vision, design, and execution of Site Reliability Engineering (SRE) solutions for Commercial & Payments Technology. Oversee operational excellence and drive continuous reliability improvements. Ideal for a senior leader with extensive SRE and production operations experience.
Skills
- site reliability engineering
- production operations
- observability
- monitoring
- incident management
- problem management
- automation technologies
- reliability engineering
- slos
- slis
- error budgets
- vendor management
- third-party technology partnerships
- cross-functional team leadership
- ai technologies
- governance
- enterprise application delivery
- payments industry knowledge
- coaching and development
- succession planning
- performance management
- stakeholder management
Company
Royal Bank of Canada
Toronto, Canada
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