NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Singapore
12 days ago
Apply with autofill
Apply with autofill
Hilton·12 days ago
12 days ago

Senior Director, Regional Marketing & eCommerce - Asia Pacific (APACx)

SingaporeFull-timeSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Hilton

How you compare FREE

?
Your scoreYour score: not yet known
→
32
Top 10%Top 10%: 32 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Singapore.

Must-have skills for this role

  • marketing
  • ecommerce
  • business strategy
  • digital revenue

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Sets the discipline strategy, operating model, growth priorities and performance standards that help markets, hotels and ownership groups capture demand, grow direct and digital revenue, and improve the return on marketing investment.
  • Turns consumer insight, market context and business performance into clear priorities across multiple markets as the voice of the business, the region and the customer.
  • Ensures local needs and market nuances inform integrated, omnichannel strategies that strengthen demand, revenue, market share, customer engagement and loyalty in partnership with Marketing, Loyalty and other regional teams.
  • Connects the right audiences to the right channels and experiences, while enabling markets to make faster, more effective and commercially accountable decisions.
  • Builds trusted relationships across Operations, Commercial, Brand Support, Development and other enterprise functions as the primary regional marketing and digital performance expert.
  • Represents the discipline with senior stakeholders, strengthens collaboration across markets and establish a culture of accountability, learning and continuous improvement—ultimately driving stronger revenue and channel performance across the region.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

The Senior Director, Regional Marketing & eCommerce – Asia Pacific (APACx) is the regional business strategist for Marketing and eCommerce performance across Hilton’s Asia Pacific markets outside Greater China. This leader sets the discipline strategy, operating model, growth priorities and performance standards that help markets, hotels and ownership groups capture demand, grow direct and digital revenue, and improve the return on marketing investment.

You will be the voice of the business, the region and the customer—turning consumer insight, market context and business performance into clear priorities across multiple markets. In partnership with Marketing, Loyalty and other regional teams, you will ensure local needs and market nuances inform integrated, omnichannel strategies that strengthen demand, revenue, market share, customer engagement and loyalty. You will connect the right audiences to the right channels and experiences, while enabling markets to make faster, more effective and commercially accountable decisions.

As the primary regional marketing and digital performance expert, you will build trusted relationships across Operations, Commercial, Brand Support, Development and other enterprise functions. You will represent the discipline with senior stakeholders, strengthen collaboration across markets and establish a culture of accountability, learning and continuous improvement—ultimately driving stronger revenue and channel performance across the region.

Company

Hilton
Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Hilton's careers site·first seen 8 Sept 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Director, Global Category Lead - Cybersecurity at mufgubSingapore Office OCC, Singapore–match not yet calculated
  • Director, Global Category Lead - Enterprise Software at mufgubSingapore Office OCC, Singapore–match not yet calculated
  • Director, Global Category Lead - Infrastructure at mufgubSingapore Office OCC, Singapore–match not yet calculated
  • Head of Tech Solutions at IglooSingapore, Singapore, Singapore–match not yet calculated
  • Sr. Director, Technology BU Interface – International (Orthopaedics) at Johnson & JohnsonSingapore, Singapore–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Singapore
  • Customer Service Representative jobs in Singapore
  • Customer Service Team Lead jobs in Singapore
  • Customer Experience Specialist jobs in Singapore
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom