DHL·3 hours ago
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Senior Executive : Customer Service
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About this role
Job Title. Executive/Sr. Executive – Customer Service. Function. Customer Service. Reports To. Team Lead – Contact Centre. Location. Head Office/Region. Travel Required. 25% þ 50% ☐ 75% ☐. About DH...
Skills
- customer service
- shipment tracking
- crm systems
- call handling
- cross-selling
- sales initiation
- performance management
- iso 14001
- environmental compliance
- complaint resolution
- team coordination
- problem solving
- verbal communication
- listening skills
- customer centricity
Company
DHL
Mumbai, India
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