Senior Inventory Specialist
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What you'll do
- Manage Inventory Transactions: Process, validate, and reconcile inbound PO receipts, put-aways, stock transfers, returns, and inventory adjustments in NetSuite and 3PL WMS.
- Coordinate 3PL Operations: Serve as the day-to-day operational contact for 3PL partners, coordinating receiving, storage, fulfillment support, transfers, returns, cycle counts, and issue resolution.
- Maintain Inventory Data Integrity: Reconcile NetSuite inventory with 3PL WMS records and physical counts. Investigate and resolve discrepancies, including negative inventory, phantom stock, receiving variances, and transaction errors.
- Drive Process Compliance: Ensure inventory and warehouse activities are executed in accordance with SOPs, controls, and financial requirements. Partner with 3PLs to reinforce standardized inbound, transfer, storage, and returns workflows.
- Monitor 3PL Performance: Track service levels, transaction accuracy, inventory accuracy, timeliness, and adherence to operating procedures. Identify recurring issues, communicate performance gaps, and support corrective action plans with 3PL partners.
- Improve Processes and Operations: Identify opportunities to improve inventory, warehouse, and system processes; document and implement process improvements; and support continuous improvement initiatives that increase efficiency, accuracy, and scalability.
- Support Planning & S&OP: Provide timely, accurate, and clean inventory data to support weekly and monthly Sales and Operations Planning (S&OP), replenishment, supply planning, and business decisions.
What they're looking for
- 3+ years in inventory management, supply chain operations, warehouse systems, or 3PL operations, with direct ownership of inventory transactions and operational follow-through.
- Experience working directly with 3PL providers or warehouse teams, coordinating day-to-day activities, resolving issues, and maintaining accurate inventory and operational records.
- Hands-on experience with ERP systems, preferably NetSuite, and at least one WMS or 3PL system. Familiarity with ERP-to-WMS integrations is strongly preferred.
- Experience reconciling system inventory to physical stock, performing or supporting cycle counts, analyzing variances, and troubleshooting discrepancies such as negative inventory, phantom stock, receiving errors, and transfer issues.
- Demonstrated ability to follow, interpret, and reinforce SOPs, inventory controls, warehouse procedures, and financial controls across internal and external operating teams.
- Strong Excel or Google Sheets skills and the ability to run basic SQL queries, such as Snowflake queries, for data validation, reconciliation, and root-cause analysis.
- Strong investigative and problem-solving skills, with the ability to identify root causes, implement corrective actions, improve processes, and prevent recurring inventory or operational issues.
- Clear, concise communication style and the ability to coordinate effectively with 3PL partners, logistics, planning, finance, operations, and front-line warehouse teams.
- Ability to track operational performance, identify service or compliance gaps, communicate expectations, and follow through on corrective actions with internal and external partners.
Nice to have
- Familiarity with ERP-to-WMS integrations is strongly preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role
Motive is looking for a Senior Inventory Specialist to join our Planning & Inventory Team. In this role, you will manage inventory transactions across NetSuite and our third-party warehousing systems (3PL WMS), while overseeing day-to-day coordination with 3PL partners. You will ensure adherence to inventory, warehouse, and operational processes; drive process efficiency and continuous improvement; and serve as the crucial bridge between physical warehouse operations and our digital systems. By maintaining strong 3PL performance and inventory data integrity, you will support accurate global supply chain and planning decisions.
This role requires the candidate to travel to our warehouse in Louisville, KY at least once a week.
What You'll Do
- Manage Inventory Transactions: Process, validate, and reconcile inbound PO receipts, put-aways, stock transfers, returns, and inventory adjustments in NetSuite and 3PL WMS.
- Coordinate 3PL Operations: Serve as the day-to-day operational contact for 3PL partners, coordinating receiving, storage, fulfillment support, transfers, returns, cycle counts, and issue resolution.
- Maintain Inventory Data Integrity: Reconcile NetSuite inventory with 3PL WMS records and physical counts. Investigate and resolve discrepancies, including negative inventory, phantom stock, receiving variances, and transaction errors.
- Drive Process Compliance: Ensure inventory and warehouse activities are executed in accordance with SOPs, controls, and financial requirements. Partner with 3PLs to reinforce standardized inbound, transfer, storage, and returns workflows.
- Monitor 3PL Performance: Track service levels, transaction accuracy, inventory accuracy, timeliness, and adherence to operating procedures. Identify recurring issues, communicate performance gaps, and support corrective action plans with 3PL partners.
- Improve Processes and Operations: Identify opportunities to improve inventory, warehouse, and system processes; document and implement process improvements; and support continuous improvement initiatives that increase efficiency, accuracy, and scalability.
- Support Planning & S&OP: Provide timely, accurate, and clean inventory data to support weekly and monthly Sales and Operations Planning (S&OP), replenishment, supply planning, and business decisions.
What We’re Looking For
- Experience: 3+ years in inventory management, supply chain operations, warehouse systems, or 3PL operations, with direct ownership of inventory transactions and operational follow-through.
- 3PL and Warehouse Coordination: Experience working directly with 3PL providers or warehouse teams, coordinating day-to-day activities, resolving issues, and maintaining accurate inventory and operational records.
- Systems Expertise: Hands-on experience with ERP systems, preferably NetSuite, and at least one WMS or 3PL system. Familiarity with ERP-to-WMS integrations is strongly preferred.
- Inventory Control: Experience reconciling system inventory to physical stock, performing or supporting cycle counts, analyzing variances, and troubleshooting discrepancies such as negative inventory, phantom stock, receiving errors, and transfer issues.
- Process Compliance: Demonstrated ability to follow, interpret, and reinforce SOPs, inventory controls, warehouse procedures, and financial controls across internal and external operating teams.
- Analytical Skills: Strong Excel or Google Sheets skills and the ability to run basic SQL queries, such as Snowflake queries, for data validation, reconciliation, and root-cause analysis.
- Problem Solving and Continuous Improvement: Strong investigative and problem-solving skills, with the ability to identify root causes, implement corrective actions, improve processes, and prevent recurring inventory or operational issues.
- Communication and Collaboration: Clear, concise communication style and the ability to coordinate effectively with 3PL partners, logistics, planning, finance, operations, and front-line warehouse teams.
- Performance Management: Ability to track operational performance, identify service or compliance gaps, communicate expectations, and follow through on corrective actions with internal and external partners.
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
Company
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