Senior IT Cloud Engineer

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees. We are a diverse team of technology practitioners looking to out serve Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

We are looking for a Senior IT Cloud Engineer to design, operate, scale, and secure Grab's enterprise cloud ecosystem. You will lead the architecture and administration of multi-cloud environments, build AI-driven automations, and serve as a technical escalation point for complex enterprise infrastructure issues.

You will report to the IT Network Manager and be based onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Architect, administer, and optimize cloud infrastructure across various cloud platforms AWS, Microsoft Azure, and Google Cloud Platform.
• You will design, deploy, and maintain API integrations, webhooks, and workflow automations that reduce manual effort and improve operational efficiency.
• You will drive infrastructure-as-code adoption using tools such as Terraform and Ansible etc.
• You will develop advanced scripts and automation using languages such as Python, PowerShell, Bash, Go, or JavaScript
• You will build and maintain CI/CD pipelines and automated operational workflows.
• You will monitor system performance, identify bottlenecks, conduct root-cause analysis, and implement proactive improvements.
• You will provide technical escalation support for complex infrastructure, network, endpoint, identity, and access issues.
• Design and implement disaster recovery, backup, multi-region failover, and business continuity strategies.
• Apply security-by-design principles across the enterprise cloud infrastructure.
• Partner with Security, Procurement, Finance, vendors, and IT teams to manage compliance, software lifecycles, vendor relationships, and FinOps initiatives.
• Document architecture, operational procedures, integration patterns, and troubleshooting playbooks.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (equivalent practical experience considered)

• At least 5 years of hands-on experience managing, securing, and hardening enterprise cloud infrastructure and SaaS platforms
• Advanced scripting or programming skills in at least two languages (Python, PowerShell, Bash, Go, or JavaScript)
• Hands-on experience setting up and maintaining enterprise monitoring platforms (Zabbix, Grafana, Datadog, or similar)
• Strong experience with infrastructure-as-code tools, Terraform is preferred
• At least 2 years of experience automating repetitive operational tasks using AWS Lambda, n8n, or comparable serverless and workflow-automation platforms.
• Experience managing enterprise DNS services, public domain registration, SSL/TLS certificate lifecycles, including certificate issuance, renewal, monitoring, deployment, and centralized certificate-management platforms.
• Solid understanding of enterprise networking components (DNS, DHCP, VPN, VPC/VNet peering, firewalls, routing, load balancing, zero-trust security)
• Strong troubleshooting experience across Windows, macOS, and Linux environments, strong knowledge of containerized environment

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.