Senior Manager - Central Operations
Delhi NCR, IndiaFull-timeMid · 4-8 years
About this role
Job Description:
- Zippee is India's leading Quick Commerce-as-a-Service platform helping brands scale through dark store fulfillment, last-mile delivery, and rapid commerce infrastructure.
- We are looking for ambitious Senior Managers - Central Operations to lead high-impact projects across quick commerce and logistics.
- This is a high-ownership role designed for future business leaders. You will manage key operational initiatives, launch projects across India, improve efficiency, reduce cost-per-order, and ensure SLA adherence at scale.
What you will do:
- Launch and manage quick commerce projects across India, including dark stores and last-mile delivery initiatives.
- Drive process excellence across fulfilment, logistics, and dark store operations.
- Track and improve key metrics including TAT, SLA adherence, throughput, and cost-per-order.
- Analyse operational data and identify opportunities to improve efficiency and profitability.
- Work closely with Product, Tech, Finance, and City Operations teams.
- Travel on-ground to support launches, audits, and expansion projects.
Qualifications:
- 4-8 years of experience in Operations, Program Management, Supply Chain, Logistics, Ecommerce, or Quick Commerce.
- Strong analytical and problem-solving skills.
- Comfortable working with data, dashboards, and operational metrics.
- Ability to thrive in a fast-paced, high-pressure startup environment.
- High ownership mindset and willingness to execute on the ground.
Bonus Points:
- If you have early-stage Program or Operations experience in quick commerce/ecommerce logistics/ courier companies.
What you'll get:
- Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
- Steep learning and growth curve.
- Ownership of projects with meaningful business impact.
- Annual company retreat.