DHL·1 month ago
1 month ago
Senior Manager, Customer Implementation
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What you'll do
- Leads, facilitates, establishes, oversees and directs the customer implementation processes in both Malaysia and Singapore
- Leads all implementation projects
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
This role leads, facilitates, establishes, oversees and directs the customer implementation processes in both Malaysia and Singapore. Apart from the process, this role leads all implementation proj...
Skills
- customer implementation
- project management
- stakeholder management
- process compliance
- kpi monitoring
- implementation governance
- training delivery
- system integration
- sop preparation
- process improvement
- risk mitigation
- requirements management
- cross-functional collaboration
- coaching and development
- people development
- analytical skills
- problem solving
- edi integration
- it support
- resource optimization
- post-implementation evaluation
- change management
Company
DHL
North East, Singapore
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