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Jobs / Customer Experience Consultant in United States of America
8 months ago
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Connorgp·8 months ago
8 months ago

Senior Manager, CX

Charlotte, United States of AmericaFull-timeHybridSenior · 8-12 yearsCustomer Experience Consultant

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About this role

We’re looking at you—high-achievers, challenge-seekers, and innovation-chasers.

Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar.

Senior Manager – CX, a Connor Group Company

Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced professionals to lead client engagements, solve complex challenges, and foster strong, enduring relationships. If you thrive in a collaborative, fast-paced environment and enjoy turning ambiguity into opportunity, we’d love to hear from you. 

Your Role:

As a Senior Manager, you’ll bring value to our clients by delivering expert guidance, driving operational improvements, and supporting complex accounting scenarios. Your role will provide hands-on accounting support, stepping into critical roles such as:   

  • Interim Controller: Manage and optimize financial close processes, including month-end and year-end activities. Coach and mentor junior team members while fostering a collaborative environment. 

  • Interim Accounting Manager: Streamline workflows in the general ledger, consolidations, and management reporting to improve efficiency.

  • Interim Special Projects Lead: Provide project management and hands-on support for major initiatives such as mergers and acquisitions, system implementations, and ERP integrations (NetSuite, FloQast, BlackLine, and other platforms).

  • Interim Financial Analysis/FP&A Lead: Prepare budgeting, forecasting, and financial analysis to guide business performance.

  • Interim Internal Audit Director: Provide interim audit leadership, support SOX compliance, and strengthen internal controls.

  • Interim SEC Reporting manager/Director: Prepare and review SEC filings, financial statements, and disclosures to ensure compliance and accuracy.

What You Bring:

We're searching for resourceful leaders who combine technical expertise, strong problem-solving skills, and meaningful leadership experience. 

Education & Experience: 

  • A Bachelor’s degree in accounting is required, while a Masters degree preferred.

  • A CPA license, or equivalent certification, is highly valued. 

  • 7+ years of experience, ideally a mix of public accounting (Big Four or Next Ten) and industry experience. 

  • At least 4+ years leading teams and managing complex projects. 

Skills: 

  • Exceptional communication skills, both written and verbal, including team collaboration and client-facing discussions. 

  • Proven ability to identify challenges, implement solutions, and deliver with precision. 

  • Strong project management and organizational skills, able to balance multiple priorities.

  • Takes ownership of deliverables with minimal supervision, while proactively communicating status updates and anticipating team and client needs.  

  • Advanced abilities in Microsoft Excel. 

Technology Proficiency:

  • Expertise with ERP systems, especially NetSuite, is preferred. 

  • Experience with supplemental tools like FloQast, Blackline, Workiva, and Carta is a bonus. 

Why CX? 

At CX, you’ll find a culture that’s built to develop and empower top-tier professionals. We invest strategically in technology, training, and outstanding opportunities to help you live a fulfilling, flexible, and enriching life. 

Our culture prioritizes: 

Growth: Dedicated Academy training programs and next-gen technology, including AI powered tools, to accelerate your professional and personal development. 

Collaboration: A team-driven environment where creativity and problem-solving thrive. 

Values: Disciplined, competent, likeable, and courageous professionals who make a tangible impact. 

This is a full-time, salaried position with CX, a Connor Group Company. You’ll work as part of a dedicated team of consulting professionals while collaborating with clients on interim projects. As an employee of CX, you’ll enjoy career stability, competitive pay and benefits, and the support of a world-class consulting organization.

Competitive Benefits, including:

  • Flexible time off and holidays
  • Complete healthcare benefits
  • Company-match 401k
  • Paid leave (parental and military)

As part of the global Connor Group organization, CX is trusted by over 800 companies. We are recognized as the #1 IPO service provider and a market leader in operational and technical accounting solutions. From startups to multinational enterprises, we’ve been delivering excellence for over two decades. 

For information relating to Pay Transparency visit the following link: https://cx.connorgp.com/careers/senior-manager

"We know that difficult problems attract some of the brightest and most courageous people in the world."

Jeff Pickett
Connor Group Founder and Chair

Company

Connorgp
Charlotte, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Connorgp's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

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