Senior Manager, Operating Supplies & Design Integration (Hospitality Planning & Development)
Sign up free to see how well your resume matches this role.
What you'll do
- Lead the strategic planning, curation, sourcing, and implementation of OS&E and selected NTFFE across the resort, ensuring alignment with the intended guest experience, brand positioning, and operational requirements.
- Translate design concepts into practical, durable, and operationally effective solutions, balancing aesthetics, functionality, service delivery, and long-term maintainability.
- Develop and deliver a distinctive approach to guest-facing and operational touchpoints by sourcing innovative products, materials, artisans, and suppliers that support the resort's identity, sensory experience, and service philosophy beyond catalogue selections
- Lead internal workshops, product reviews, sampling, mock-ups, and stakeholder presentations, providing recommendations that balance guest experience objectives, operational needs, commercial considerations, and project constraints.
- Partner with Procurement and project teams to manage vendor selection, product approvals, budget alignment, value engineering initiatives, procurement schedules, and implementation strategies.
- Oversee project documentation, product schedules, approvals, and program tracking to ensure transparency, accountability, and timely execution.
- Monitor key milestones, risks, dependencies, logistics, and delivery activities to support successful project execution and operational readiness for mockups & eventual roll out.
- Prepare and deliver executive-level presentations, updates, and recommendations that clearly communicate product direction, design rationale, commercial implications, and project progress.
- Support opening and handover activities by ensuring selected products, processes, and documentation are effectively transitioned to operational teams.
What they're looking for
- Diploma or Degree in Hospitality Management, Interior Design, Architecture, Project Management, or a related field
- 4 years of relevant experience in hospitality operations, operational planning/design, project management, design coordination, or logistics-related roles
- Design Integration & Guest Experience Mindset: Ability to translate design vision into operationally effective solutions that enhance guest experience, brand storytelling, and service delivery.
- Commercial & Market Leadership: Strong understanding of OS&E/NTFFE, vendor management, procurement, budgeting, value engineering, and lifecycle considerations.
- Stakeholder Leadership & Influence: Proven ability to align diverse stakeholder groups, build consensus, and drive decisions across design, operations, procurement, and leadership teams.
- Project Delivery & Operational Readiness: Strong programme management skills with experience managing multiple workstreams, timelines, risks, approvals, and implementation activities through to opening.
- Executive Communication & Presence: Confident communicator and presenter, capable of articulating recommendations, influencing decision-makers, and translating complex concepts into clear business outcomes.
- Strong understanding of hospitality operations and the relationship between design, functionality, and guest experience
- Comfortable working across office, site, and warehouse-like environments as required by project needs
- Proficient in Microsoft Office (Excel, Word, PowerPoint); familiarity with Bluebeam, AutoCAD, or similar tools is an advantage
Nice to have
- Prior experience working with external vendors, consultants, or suppliers within hospitality, food and beverage, or large-scale developments is preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Lead the strategic planning, curation, sourcing, and implementation of OS&E and selected NTFFE across the resort, ensuring alignment with the intended guest experience, brand positioning, and operational requirements.
Translate design concepts into practical, durable, and operationally effective solutions, balancing aesthetics, functionality, service delivery, and long-term maintainability.
Develop and deliver a distinctive approach to guest-facing and operational touchpoints by sourcing innovative products, materials, artisans, and suppliers that support the resort's identity, sensory experience, and service philosophy beyond catalogue selections
Lead internal workshops, product reviews, sampling, mock-ups, and stakeholder presentations, providing recommendations that balance guest experience objectives, operational needs, commercial considerations, and project constraints.
Partner with Procurement and project teams to manage vendor selection, product approvals, budget alignment, value engineering initiatives, procurement schedules, and implementation strategies.
Oversee project documentation, product schedules, approvals, and program tracking to ensure transparency, accountability, and timely execution.
Monitor key milestones, risks, dependencies, logistics, and delivery activities to support successful project execution and operational readiness for mockups & eventual roll out.
Prepare and deliver executive-level presentations, updates, and recommendations that clearly communicate product direction, design rationale, commercial implications, and project progress.
Support opening and handover activities by ensuring selected products, processes, and documentation are effectively transitioned to operational teams.
Job Requirements
Education & Certification
Diploma or Degree in Hospitality Management, Interior Design, Architecture, Project Management, or a related field
Experience
4 years of relevant experience in hospitality operations, operational planning/design, project management, design coordination, or logistics-related roles
Prior experience working with external vendors, consultants, or suppliers within hospitality, food and beverage, or large-scale developments is preferred
Design Integration & Guest Experience Mindset: Ability to translate design vision into operationally effective solutions that enhance guest experience, brand storytelling, and service delivery.
Commercial & Market Leadership: Strong understanding of OS&E/NTFFE, vendor management, procurement, budgeting, value engineering, and lifecycle considerations.
Stakeholder Leadership & Influence: Proven ability to align diverse stakeholder groups, build consensus, and drive decisions across design, operations, procurement, and leadership teams.
Project Delivery & Operational Readiness: Strong programme management skills with experience managing multiple workstreams, timelines, risks, approvals, and implementation activities through to opening.
Executive Communication & Presence: Confident communicator and presenter, capable of articulating recommendations, influencing decision-makers, and translating complex concepts into clear business outcomes.
Other Prerequisites
Strong understanding of hospitality operations and the relationship between design, functionality, and guest experience
Comfortable working across office, site, and warehouse-like environments as required by project needs
Proficient in Microsoft Office (Excel, Word, PowerPoint); familiarity with Bluebeam, AutoCAD, or similar tools is an advantage
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.