Senior Product Manager, Orchestration

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

About the team

Global merchants need better payment performance, resilience and control across providers, markets and payment methods - without building and maintaining the infrastructure themselves.

We are building Checkout.com’s next-generation orchestration product: a modular control layer that connects, routes, retries, vaults and reconciles payments across providers through a single integration.

This is a high-impact, zero-to-one role. You will turn a complex payments problem into a product merchants trust with revenue-critical transactions and financial operations.

What you’ll own

• Set product strategy for a core part of orchestration, from merchant problem to measurable commercial impact.

• Work directly with enterprise merchants to understand their payment stack and highest-value problems, then turn those insights into a focused roadmap.

• Design reliable experiences across provider connectivity, routing, retries and fallbacks, token portability, reporting and reconciliation.

• Build the foundations: consistent APIs and data models, provider abstraction, observability, auditability and safe change management.

• Lead delivery with engineering, design, commercial, operations, risk, compliance and finance.

• Shape the path from pilot to enterprise adoption, including migration, controlled rollout, rollback and customer co-creation.

• Protect merchant trust by making routing decisions explainable, configurable and provider-neutral.

What success looks like

In your first 12-18 months, you will have:

• Shipped a focused orchestration capability used in production by enterprise merchants.

• Built a repeatable discovery and co-creation model with strategic customers.

• Improved payment outcomes such as approval performance, recovered transactions, latency, cost or provider resilience.

• Reduced integration and operational effort for merchants and internal teams.

What we are looking for

• You understand payments end-to-end - including PSPs, acquirers, credentials, webhooks, settlement, refunds, disputes and reconciliation.

• You have built or scaled API-first, platform or infrastructure products where reliability and operational excellence matter.

• You are comfortable with data such as approval performance, recovered payments, latency, provider health, cost and reconciliation accuracy.

• You are a systems thinker who can simplify complexity without hiding the important detail.

• You can move from merchant discovery to product strategy, technical trade-offs and executive communication.

• You know how to sequence a modular product around the highest-value use cases, take ownership in ambiguity and follow through.

Nice to have experience

• Direct orchestration experience is valuable, but not essential.

• Deep experience in payments, financial infrastructure, developer platforms or other reliability-critical B2B systems is equally relevant.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram