Senior Product Specialist

Senior Product Specialist

Gerrards Cross / Middlesbrough / Birkenhead (Hybrid from any office)

Do you want to help shape software that affects thousands of lives?

Who are we?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

Purpose

The Senior Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes, while acting as a senior subject matter expert within their domain.

This role combines strong product delivery capability with deep industry expertise, ensuring that solutions are both technically robust and aligned to real-world customer needs. As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team.

Key Responsibilities

Backlog Ownership & Refinement

• Own, manage, and continuously refine product backlogs, ensuring clarity, prioritisation, and alignment to product strategy

• Translate strategic initiatives and discovery insights into detailed, high-quality user stories and acceptance criteria

• Ensure backlog items are appropriately sized, sequenced, and ready for delivery

Delivery Planning & Execution

• Lead backlog refinement and sprint planning with a high degree of autonomy and confidence

• Support the team in delivering complex or high-impact initiatives, ensuring alignment to expected outcomes

• Contribute to release planning and coordinate dependencies across teams where required

Team Enablement & Leadership (Non-People Management)

• Act as a senior point of contact for the development team, providing clarity on complex requirements and edge cases

• Proactively identify and remove blockers, improving team flow and delivery effectiveness

• Support and mentor Product Specialists, sharing best practices and raising overall team capability

Quality & Acceptance

• Ensure high standards of quality by rigorously validating work against acceptance criteria and Definition of Done (DoD)

• Support and guide QA and UAT processes, particularly for complex or high-risk features

• Champion best practices in backlog quality, acceptance criteria, and delivery standards

Stakeholder & Feedback Management

• Build strong relationships with stakeholders, confidently managing expectations and navigating competing priorities

• Facilitate discussions to refine requirements, challenge assumptions, and drive clarity

• Communicate delivery progress, risks, and trade-offs effectively

Performance Monitoring & Continuous Improvement

• Analyse product performance, delivery metrics, and team effectiveness to identify improvement opportunities

• Proactively recommend and implement improvements to processes, tools, and ways of working

• Contribute to scaling consistent product practices across teams

Domain & Industry Expertise

• Act as a recognised subject matter expert (SME) within your domain, with deep understanding of industry practices, workflows, and challenges

• Apply advanced domain expertise to shape solutions, influence prioritisation, and improve product design

• Partner with customers and stakeholders as a trusted advisor, particularly in complex or high-value scenarios

• Ensure solutions reflect industry best practice and deliver meaningful customer value

Key Skills, Experience and Qualifications

Product Delivery & Agile Expertise

• Strong experience as a Product Owner, Business Analyst, or Product Specialist within an agile environment

• Proven ability to manage complex backlogs and deliver high-quality outcomes

• Deep understanding of agile practices and their practical application in delivery teams

Industry & Domain Expertise

• Deep and demonstrable expertise within the relevant industry domain

• Experience working closely with customers or within the industry in a hands-on capacity

• Ability to apply domain knowledge to solve complex problems and improve product outcomes

• Strong understanding of relevant regulatory, commercial, or operational considerations

• Recognised as a go-to expert for domain-specific knowledge and decision-making

Collaboration & Communication

• Strong communication and facilitation skills, particularly in complex or ambiguous scenarios

• Ability to influence stakeholders and drive alignment without formal authority

• Proven ability to work effectively across Product, Engineering, Design, and customer-facing teams

Analytical Thinking & Problem Solving

• Advanced analytical and problem-solving skills, with the ability to handle complex scenarios

• Ability to use data, insights, and experience to inform decisions and recommendations

Quality & Delivery Focus

• Strong focus on quality, with experience ensuring robust acceptance criteria and delivery standards

• Ability to balance delivery pace with completeness and usability

• Experience improving team delivery practices and outcomes

Tools & Technical Familiarity

• Strong familiarity with product and delivery tools (e.g. Jira, Azure DevOps, Confluence)

• Comfortable working with technical teams and understanding system architecture, constraints, and dependencies

Our Values

We are United. As part of a team, we’re better together.

We are Agile. Be the change, we’re on a journey.

We are Trusted. Do the right thing, we own this.

We are Driven. Get stuck in, we make it happen.

Benefits

As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars.

• 25 days annual leave + public holidays, increasing with length of service.

• 4% matched pension.

• Income protection and life assurance.

• Access to our award-winning benefits platform.

• We take mental health seriously and have a dedicated EAP available 24/7.

• £100 allowance towards a fitness club.

• Dell discounts.

• Private Medical Insurance.

• Paid study leave + volunteering days.

• Car Scheme.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.