Senior Product Specialist
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What you'll do
- Achieve / exceed assigned account sales target contribution in key accounts
- Identify development opportunities and increase unit growth, profitability and market share for target customers
- Achieve high levels of customer satisfaction through customer relationships, product support and services
- Improve customer delivered health care services to patients through in-service education and training where appropriate
- Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a collaborative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues
- Manage account information through effective, timely reports and accurate customer records
- Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J from competitors
- Manage both samples and sales related expenses within the agreed forecast and/or guidelines
- Engage in product portfolio management and set strategic directions based on customer needs and business goals
- Keep up to date on product, procedural, competitor and market knowledge
- Identify and increase opportunities in existing and new accounts
- Foster collaboration and partnering between opinion leaders and the company
What they're looking for
- Bachelor's degree in Science/Nursing/ Business
- 3-5 years of selling experience with strong sales record, preference for sales experience in medical device products
- Excellent interpersonal, communication & presentation skills
- Must be able to develop and maintain excellent working relationships, work successfully within a team environment
- Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization
- Demonstrated ability to handle multiple projects
- Cultural sensitivity and ability to work and thrive in a multi-cultural environment, as well as an ability to work in a matrix environment are required
- Dynamic and outgoing personality to deliver results under pressure, and possess the ability to handle work stress
- Must be willing to work on weekends
Nice to have
- Account Management
- Business Behavior
- Collaboration
- Cultural Competence
- Customer Analytics
- Customer Centricity
- Execution Focus
- Healthcare Trends
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Surgeons (Commission)Job Category:
ProfessionalAll Job Posting Locations:
Singapore, SingaporeJob Description:
Key Responsibilities:
Achieve / exceed assigned account sales target contribution in key accounts
Identify development opportunities and increase unit growth, profitability and market share for target customers
Achieve high levels of customer satisfaction through customer relationships, product support and services
Improve customer delivered health care services to patients through in-service education and training where appropriate
Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a collaborative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues
Manage account information through effective, timely reports and accurate customer records
Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J from competitors
Manage both samples and sales related expenses within the agreed forecast and/or guidelines
Engage in product portfolio management and set strategic directions based on customer needs and business goals
Keep up to date on product, procedural, competitor and market knowledge
Identify and increase opportunities in existing and new accounts
Foster collaboration and partnering between opinion leaders and the company
To undertake any other duties or responsibilities deemed necessary, for the advancement of the company
Experience and Skills: Required:
Bachelor's degree in Science/Nursing/ Business
3-5 years of selling experience with strong sales record, preference for sales experience in medical device products
Excellent interpersonal, communication & presentation skills
Must be able to develop and maintain excellent working relationships, work successfully within a team environment
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization
Demonstrated ability to handle multiple projects
Cultural sensitivity and ability to work and thrive in a multi-cultural environment, as well as an ability to work in a matrix environment are required
Dynamic and outgoing personality to deliver results under pressure, and possess the ability to handle work stress
Must be willing to work on weekends
Required Skills:
Preferred Skills:
Account Management, Business Behavior, Collaboration, Cultural Competence, Customer Analytics, Customer Centricity, Execution Focus, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Medical Technology, Sales, Sales Support, Solutions Selling, Sustainable Procurement, Vendor SelectionCompany
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