Senior Quality Assurance Analyst

Duties: Develop and implement quality assurance standards and measures within the organization. Write test plans, create and execute both functional and automated tests, for tracking defects and fixes and reporting the progress of each. Promote, foster and proactively implement the use of quality assurance best practices and standards on a daily basis. Create and maintain efficient automated scripts that utilize clean code and best practice coding standards. Mentor and train Developers, QA Associates and other team members on best practices and industry standards. Work with and support the Software Quality Engineers to implement and maintain an automated test framework. Take on a lead role for the QA effort which includes, but is not limited to: creating test plans, writing test cases, performing functional and exploratory testing, effectively communicating statuses, and coordinating meetings. Manage the requests of customers for the creation of manual and automated testing. Work with cross functional team members to define and understand functional & non-functional requirements and capture business requirements through behavior driven test scripts. Manage and maintain efficiencies in the automated script execution and script development through the implementation of automation best practices. Develop and maintain the suite of automated functional tests supporting code releases. Support the PSG implementations and testing activities with the automation and execution of key business processes. Oversee and delegate work to QA Associates and Professional Apprentices, as needed. Conduct research into new technologies, including tools, components, and frameworks. Role is office-based with flexibility to work up to 12 days from home per year within reasonable commuting distance of the Cleveland, OH office. Multiple openings available.