Senior Service Engineer_DC

At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We are a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to help build a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Trane is excited to offer an opportunity for a skilled and committed Service Technician – Chillers & HVAC to join our team. In this hands-on role, you will:

Thrive at work and at home:
• Inclusive Wellbeing Program supporting physical, emotional, social, and financial wellbeing.
• Learning and development opportunities, including education and certification reimbursement.
• A sense of community through Employee Resource Groups that support inclusion.
• Eight paid volunteer hours annually to support community causes.
• Helping Hands Fund to assist employees facing unexpected hardships.

Where is the work:
(Location and work mode can be added based on business needs.)

What will you do:

As a Service Technician, you will ensure efficient commissioning, servicing, maintenance, and customer support for chillers and HVAC systems. Your responsibilities include:

• Commissioning of chillers and HVAC systems.
• Repairing all types of HVAC equipment.
• Conducting customer follow-ups and attending scheduled meetings.
• Coordinating manpower and parts requirements with the Service Coordinator.
• Leading weekly team discussions on safety, site audits, and backlog updates.
• Updating the Service Manager and Coordinator with monthly plans.
• Handling all models of chillers and low-side equipment complaints per guidelines.
• Performing timely preventive maintenance (PPM) as per company SOP.
• Conducting RCA for failures and sharing findings with the Quality team and FFL.
• Ensuring compliance with Trane’s EHS standards.
• Managing customer service requirements professionally.
• Generating service leads through customer interactions.
• Ensuring high-quality, smooth, and timely completion of service tasks.
• Submitting daily reports to the office and ASM.
• Sharing service reports with the deployer, including parts requirements.
• Maintaining a valid 2-wheeler/4-wheeler driving license.
• Ensuring adherence to safety and vehicle audit requirements.
• Applying hands-on experience in chiller installation, warranty work, and AMC services.
• Using MS Office, email, and internet tools for documentation and communication.

What you will bring: (Skills & Competencies)

• Strong technical knowledge of chillers and HVAC systems.
• Hands-on field experience in chiller installation, servicing, troubleshooting, and repairs.
• Strong communication and customer service skills.
• Working knowledge of MS Office, email, and internet applications.
• Ability to work independently and collaboratively with service teams.
• Commitment to quality, safety, and operational standards.

Qualifications:

• Graduation, Diploma, or ITI in Mechanical, R&AC, Electrical, or Electronics.
• Minimum 5+ years of on-site experience working with chillers.
• Strong technical understanding of chiller systems and HVAC equipment.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.