Symsstrategicgroup·3 days ago
3 days ago
Senior Systems Engineer (Production Support)
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What you'll do
- Perform high-level, day-to-day operational support of complex application cloud systems
- Develop solutions to routine technical problems of limited scope
- Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
- Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system
- Accurately document problems in logging and discrepancy reporting tools
- Work directly with the customer in most aspects of the day-to-day activities
- Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required
- Communicate with users and senior management the status of key problem statuses
- Perform maintenance/installation of computing infrastructure
- Implement continuous improvement methodology through the use of IT systems or procedure
- Maintain inventory of system assets
- Ensure compliance with VA standards and security policies
What they're looking for
- Experience with AWS and/or Azure Cloud, namely S3, Step Functions, Batch Jobs, and CloudWatch
- Proven track record of managing and maintaining large-scale production systems
- Strong proficiency in Linux/Unix and Windows operating systems
- Experience with system administration tasks including user management, permissions, and system monitoring
- Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management
- Experience with automation tools like Ansible, Puppet, Chef, or SaltStack
- Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as Cloud Formation
- Experience with monitoring tools like DynaTrace, Science Logic, and CloudWatch
- An ability to troubleshoot and optimize system performance and reliability
- An understanding of network protocols of network protocols, firewall configurations, and Virtual Private Network (VPN) setup
- Experience with network monitoring and diagnostic tools
- Experience with secure best practices for production systems
Nice to have
- Electronic Data Interchange X.12 (EDI) Medical Claims X.12 medical claims (837, 834, 277, etc)
- Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect)
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Production Support)
Location: Remote
Department: Veterans Affairs (VA)
Type: Full Time
Min. Experience: Experienced
Security Clearance Level: Public Trust (MBI)
Salary Range: $85,389 - $116,975
If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.
Military Veterans are highly encouraged to apply!
U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.
Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
Location: Remote
Department: Veterans Affairs (VA)
Type: Full Time
Min. Experience: Experienced
Security Clearance Level: Public Trust (MBI)
Salary Range: $85,389 - $116,975
If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.
Military Veterans are highly encouraged to apply!
| Essential Duties and Responsibilities |
|
| Required Skills and Experience | |
| |
| Professional Certifications | None required |
| Years of Professional Experience | 8+ years of experience in systems engineering or a related field, particularly in production environments 3+ years of experience with SQL query and monitoring |
| Desired experience | Electronic Data Interchange X.12 (EDI) Medical Claims
|
| Formal Education | Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field |
| Citizenship Requirement | U.S. Citizenship required for this specific opportunity |
| Security Clearance Requirements | Must possess or qualify for a Public Trust (MBI) |
| CRITICAL NOTES: |
|
U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.
Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
Company
Symsstrategicgroup
Pensacola, United States of America
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