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Jobs / Customer Service Manager in Australia
5 days ago
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Tollgroup·5 days ago
5 days ago

Senior Vice President - Fleet Management

Melbourne, AustraliaFull-timeSenior · 14+ yearsCustomer Service Manager

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Must-have skills for this role

  • fleet management
  • asset management
  • maintenance
  • change leadership

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Develop and execute a Group-wide fleet strategy that improves asset utilisation, lifecycle cost, maintenance performance and capital discipline in support of long-term business objectives.
  • Lead the transformation and standardisation of fleet operations, maintenance practices and governance frameworks across a complex national footprint.
  • Optimise asset utilisation, lifecycle management and fleet deployment to maximise performance and return on investment.
  • Improve fleet reliability, availability and operational efficiency through disciplined maintenance practices.
  • Build strong partnerships across operations, procurement and executive leadership to align fleet strategy with operational priorities and commercial outcomes.
  • Develop a high-performing fleet organisation with clear accountability, disciplined execution and a culture of continuous improvement.

What they're looking for

  • An established track record leading large-scale fleet, asset management or heavy equipment operations within complex organisations.
  • Proven success delivering enterprise-wide transformation and change.
  • Strong commercial acumen with demonstrated experience improving asset productivity, utilisation and capital efficiency.
  • The ability to influence and align senior stakeholders across multiple business units and operational environments.
  • Deep expertise in maintenance, asset lifecycle management, reliability and risk management.
  • A resilient, outcomes-focused leadership style with the credibility to challenge the status quo and drive lasting change.
  • Significant executive leadership experience in fleet management, asset management, maintenance or other asset-intensive industries such as logistics, mining, rail, construction or utilities.
  • Demonstrated experience developing and executing fleet or asset management strategies at scale.
  • Strong understanding of asset lifecycle optimisation, maintenance strategy and enterprise asset management.
  • Proven ability to lead complex operational and organisational transformation programs across dispersed workforces.
  • Experience operating within highly regulated environments where safety, compliance and operational performance are critical.

Nice to have

  • Tertiary qualifications in engineering, operations, supply chain, business or a related discipline will be highly regarded.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

This is one of Australia’s most significant fleet leadership opportunities.
Reporting directly to the President, Resources & Industrials, you will lead the next evolution of a large, complex and highly diverse national fleet portfolio, strengthening Fleet as a strategically managed asset capability that creates operational and commercial value across Toll Group.

The mandate extends beyond traditional fleet management. You will develop and execute a Group-wide fleet strategy, build greater consistency and standardisation across the organisation, and optimise how assets are utilised, maintained, deployed and managed throughout their lifecycle.

Success will require deep fleet and asset management expertise combined with strong change leadership and the ability to influence across a complex organisation. You will work closely with operational leaders and key functions to bring people together around a clear fleet strategy and embed sustainable ways of working across the Group. As a member of the Resources & Industrials leadership team, you will have the scale, visibility and opportunity to build on the capability within Fleet and further strengthen its contribution to our operational performance, long-term value and competitive advantage.

Key Outcomes

  • Develop and execute a Group-wide fleet strategy that improves asset utilisation, lifecycle cost, maintenance performance and capital discipline in support of long-term business objectives.

  • Lead the transformation and standardisation of fleet operations, maintenance practices and governance frameworks across a complex national footprint.

  • Optimise asset utilisation, lifecycle management and fleet deployment to maximise performance and return on investment.

  • Improve fleet reliability, availability and operational efficiency through disciplined maintenance practices.

  • Build strong partnerships across operations, procurement and executive leadership to align fleet strategy with operational priorities and commercial outcomes.

  • Develop a high-performing fleet organisation with clear accountability, disciplined execution and a culture of continuous improvement.

What You'll Bring

  • An established track record leading large-scale fleet, asset management or heavy equipment operations within complex organisations.

  • Proven success delivering enterprise-wide transformation and change.

  • Strong commercial acumen with demonstrated experience improving asset productivity, utilisation and capital efficiency.

  • The ability to influence and align senior stakeholders across multiple business units and operational environments.

  • Deep expertise in maintenance, asset lifecycle management, reliability and risk management.

  • A resilient, outcomes-focused leadership style with the credibility to challenge the status quo and drive lasting change.

Qualifications & Experience

  • Tertiary qualifications in engineering, operations, supply chain, business or a related discipline will be highly regarded.

  • Significant executive leadership experience in fleet management, asset management, maintenance or other asset-intensive industries such as logistics, mining, rail, construction or utilities.

  • Demonstrated experience developing and executing fleet or asset management strategies at scale.

  • Strong understanding of asset lifecycle optimisation, maintenance strategy and enterprise asset management.

  • Proven ability to lead complex operational and organisational transformation programs across dispersed workforces.

  • Experience operating within highly regulated environments where safety, compliance and operational performance are critical.

This is a career-defining opportunity to reshape one of Australia’s largest and most diverse fleet portfolios, creating enduring value for customers, employees and the business while building a nationally recognised centre of fleet management excellence.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Company

Tollgroup
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Tollgroup's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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