Server Assistant - Jump

Company Description

A sleek, timeless restaurant where bold flavours meet a stunning design, creating a vibrant atmosphere perfect for any occasion. Joining us means being part of a team that thrives on innovation and collaboration, delivering elevated experiences for a diverse clientele. Whether you're hosting intimate celebrations or catering to business professionals looking for an exceptional dining experience, you’ll play a key role in creating unforgettable moments. This is the place for hospitality professionals who want to be part of Toronto's most exciting dining destination and contribute to a dynamic, ever-evolving environment.

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Reporting to the Front of House Management Team the Server Assistants play a key support role in the guest experience by maintaining a clean, organized dining environment and assisting Servers in delivering seamless service. With strong attention to detail and a high level of floor awareness, they ensure all tables are properly set and that food and beverage service is executed to standard.

The day to day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required

Qualifications

• Smart Serve Certification (required)
• Exceptional attention to detail and cleanliness standards
• Ability to remain calm and composed under pressure in a fast-paced environment
• Strong organizational and time management skills
• Capable of taking direction, prioritizing tasks, and working efficiently
• Clear and professional oral communication skills
• Solid knowledge of food and beverage offerings, with a willingness to learn
• Demonstrates a consistent sense of professional urgency and momentum in service delivery
• Flexible availability evenings, weekends, and holidays as needed.
• This position requires daytime and evenings availabilities
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Wage: $17.60 + shared gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.