Service Advisor -Volkswagen Saskatoon

We're looking for someone to join our External Operations Support Team, based at our Head Office in Wallasey. Our total package is worth £30,842.04, depending on experience.

 

About Auger

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Financials

• Starting Salary - £27,101.46 dependent on experience
• Annual Bonus – approx. £2000 - £2500
• 5.5% Pension Contribution – approx. £1,440.17 depending on agreed salary

 

Working Hours

• Full Time – 37.5hrs per week, Mon-Fri only.
• 10am-6pm

Leave

• 22 Days Annual Leave + 8 Bank Hol
• AL increases to 25 days within 3 years' service
• Enhanced bereavement, sickness and maternity / paternity leave

 

Benefits

• Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
• 2 company-wide events per year & regular team socials
• A focus on training, development & career progression
• £1000 for successful employee referrals
• A modern, social office environment & facilities

The Role

• The successful candidate will become part of our External Operations Support Team, responsible for supporting our team of Engineers nationwide as they complete works on-site for policyholders on behalf of our insurance clients.

What skills are we looking for?

• Has an interest in project management and is keen to learn and develop in the role
• Enjoys working with people, including leading and supporting a team of engineers as their direct line manager
• Responsible for engineers engagement, wellbeing, development, and day-to-day support, including resolving on-site issues.
  
• Works well as part of a team, collaborating effectively and contributing to a supportive team environment 
• Is curious, enthusiastic, and enjoys helping to find practical solutions to challenges and problems
• Brings a positive, constructive attitude and is open to sharing ideas, learning from others, and trying new approaches
• Can stay organised, manage priorities, and remain calm when things get busy (with support and guidance provided)
• You are looking for a career – we want our working relationship to be a long-standing one!

You'll be a great fit for Auger if:

• You are great at caring for customers
• You are confident in finding solutions and overcoming unforeseen challenges
• You take pride in the high standard of your work
• You are enthusiastic, self-motivated and like to take ownership
• You are looking for a stable place to build a long-term career
• You have a clear DBS

 

Our interview process

• Stage 1 - Short 15 min phone call with our HR team
• Stage 2 - Interview with management at our HQ

 

For further information please visit our website;

www.auger.co.uk