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Jobs / Customer Support Operations Analyst in Canada
6 days ago
Royal Bank of Canada·6 days ago
6 days ago

Service Associate, Operations

Toronto, CanadaFull-timeEntry · 0-2 yearsCustomer Support Operations Analyst

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Must-have skills for this role

  • client service
  • entitlements processing
  • funds reconciliation
  • tax reporting

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What you'll do

  • Support the Entitlements & Tax Reporting Team for a diverse client base
  • Leverage expertise in tax reporting, fund reconciliation, and client service to ensure accurate and timely processing

What they're looking for

  • client service
  • entitlements processing
  • dividends processing
  • bond interest processing
  • gic processing
  • team building
  • communication skills
  • funds reconciliation
  • initiative
  • pc proficiency
  • microsoft excel
  • canadian regulatory knowledge

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Seeking a Service Associate, Operations to support the Entitlements & Tax Reporting Team in processing and maintaining accurate dividend, bond interest, and tax reporting for RBC clients. Key responsibilities include overseeing cash dividend payments and reconciling ledger balances. Ideal for candidates with strong teamwork, organisational, and communication skills.

Skills

  • cash dividend processing
  • entitlements management
  • ledger reconciliation
  • due-bill adjustments
  • microsoft excel
  • microsoft word
  • operational delivery
  • process improvement
  • team building
  • problem solving
  • client service
  • organizational skills
  • time management
  • stakeholder coordination

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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