Royal Bank of Canada·14 days ago
14 days ago
Service Associate Operations, Client Transactions and Registered Products
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About this role
Join us as a Service Associate Operations, where you will serve as a central point of contact for Dominion Securities and PH&N IC Front Office personnel. Resolve operational inquiries, manage service quality, and support seamless client transactions. Ideal for candidates with strong relationship management skills and experience in securities or related industries.
Skills
- service level agreement management
- problem resolution
- relationship management
- operational inquiry management
- root cause analysis
- client transaction processing
- registered products knowledge
- analytical skills
- change management
- coaching
- stakeholder management
- process improvement
- client experience management
- cfa certification
- banking operations
- securities operations
- technology industry knowledge
Company
Royal Bank of Canada
Toronto, Canada
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